A3 8 Step Practical Problem Solving – Skill Level 1: Knowledge

Course Summary

A3 8 Step Practical Problem Solving – Skill Level 1: Knowledge

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Objective: This A3 8 Step Practical Problem Solving – Skill Level 1 course will give you basic Knowledge about the Background, Purpose, Process & People of the A3 8 Step Practical Problem Solving method.

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Duration: 2 hours of self-paced online through short burst learning Lessons

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Live Coaching: There are no live coaching sessions in this basic knowledge course.

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Content: This online course is interactive and contains 3 Teach Point Videos, Case Study, 1 Learning Confirmation and a Certificate of Completion.

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Support Material :- Course downloads included a 8 Step Practical Problem Solving Teach Poster, Teach Poster Facilitation Guide and a problem solving organisational assessment.

Watch Example Teach Point Video From the Course

What you will learn

Course Introduction


A3 8 Step Practical Problem Solving

Skill Level 1: Understanding

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

This course will give you basic knowledge about problem solving and then a deeper understanding of how to apply the 8 steps of the A3 Practical Problem Solving Method.

Problem Solving is the number one skill to develop in people who want to apply lean thinking & practise within their organisation.

Why? Because the starting point for lean is understanding what situational problems you need to solve and following a robust method to solve them – rather than jumping to solutions. Therefore, if you can engage everyone in identifying and solving problems you will deliver more value to your customers and organisation.


Skill Level 1 Purpose, Process and People

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

In Purpose, you will learn about where A3 Practical Problem Solving fits in to the Lean Transformation Framework. Also, why it is so important and the benefits of it supporting People & Organisational Development.

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

For Process, we will explain the Four Key Elements to applying problem solving . Also we will simply explain the different types of problems and the appropiate methods you can use to solve them.

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

In People, you will understand the roles and responsibilities around A3 Practical Problem Solving, and also how leaders can support capability development to build an army of problem solvers.


Course Structure & Materials

Course Structure & Materials


A3 8 Step Practical Problem Solving

Skill Level 1: Knowledge

Language:- English Speaking

View Course Structure

2 Hours of Self-paced guided learning over on the LEA web platform.

Once enrolled you will have unlimited access to the course for life!


About Our Teach Poster Concept

Where ever possible we try and use a visual “Teach Poster” to explain the subject matter. These are simple, imaged based triggers to remind you of the key concepts and learning points.

From our experience, we have found this to be the most effective way to teach others and enable them to share their knowledge quickly and easily with others.


Skill Level 1: Knowledge – Full Course Agenda


Support Material Included in this course

Top Half of the 8 Step Practical Problem Solving Visual Teach Poster for Skills Level 1

Level 1 Teach Poster Facilitation Guide

Organisational Problem Solving Assessment

Learning Outcomes

Learning Outcomes


A3 8 Step Practical Problem Solving

Skill Level 1: Knowledge

By completing the Skill Level 1 section of this course you will have gain the following basic Knowledge about A3 Practical Problem Solving:-

  • Purpose – Why is problem solving important.
  • Process – The 4 Key Elements of problem solving.
  • Process – Types of problems and the different methods to solve them.
  • People – Roles & Responsibilites around solving problems.

Once you have completed this Skill Level 1 course you will know more about the “why and what” of A3 Practical Problem Solving and be able to explain the Purpose , Process & People context.

Completion of the Course

At the end of the course will automatically recieve a “Certificate of Completion” for Skill Level 1 (not for capability to do).

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

Progressing onto skill Level 2: Understanding

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached
Learning Process

Skill Level 2 will progress you to having a deeper Understanding about A3 Practical Problem Solving (PPS) 8 Steps by covering :-

  • The thinking way behind each of the 8 steps to solve a problem.
  • Real Experience of constructing a PPS A3 using a case study.
  • How to visualise your problem on to an A3.
  • The 7 Problem solving tools.
  • What is Muda – the 8 Wastes.

We offer this A3 8 Step Practical Problem Solving – Skill level 2 course as purely self-paced online OR with coaching support

Who Should Learn?

Who is this course for?


The first step in learning “Problem Solving” is to understand the different types of problems and methods available to solve them. As a guide to ensuring the right people get the right skills, we have developed a Problem Solving Framework as shown below (This is explained more in our Level 1 Course) which indicates “Who” should get developed in A3 Practical Problem Solving.

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached
  • The A3 Practical Problem Solving method should be used by those people who need to tackle more difficult business problems (but doesn’t require the need for learning advanced statistics!).
  • It should be aimed at: Executives, Managers / Leaders and Functional Specialists etc. to enable them to tackle most medium and mid term business problems.
  • Organisational Improvement Leaders or HR leaders who need to teach and coach their own organisational leadership but need to learn the A3 PPS method first.
  • Note; once you have achieved Skill Level 3 to become Capable in A3 Practical Problem Solving, you will also be able to apply the simpler 4 step Rapid Problem Solving (RPS) method and tackle those frequent, smaller problems (that don’t require as much analysis) that occur day to day.

Want to deploy A3 Practical Problem Solving into your organisation ?

We offer online or “face to face” teaching and coaching on any of our courses. We can situationally apply our learning process to meet your capabilty needs, but also ensure it supports your current business conditions.

  • Mutliple groups & flexible group sizes.
  • Location and time zone considerations.
  • Flexibility for timing & schedule of learning activities.
  • Connecting the learning activities with achieveing business results.
  • Cascade approach using your own leaders to develop others.

Use our Course & Materials internally in your own organisation!

  • The online Course & Material can be used internally by A3 PPS Skill Level 4 Leaders to use as an internal learning process for them to teach and coach others.
  • The Course Platform and Material are can be easily made available to use internally in your orgnsiation with just a simple log in.
Purchase Course & Support Materials

Enroll Free to this Course


LEA is a Non-for-Profit organisation and we only aim to cover our time & material costs when charging for training


Individual Enrolment

We offer “one on one” online coached capability development for this course based on the structure and schedule.

Once you have purchased the course, you will be contacted to arrange a convenient time for the kick off live online session and then a de-brief sessions at the end of each week with your LEA Senior Coach.


Organisational Enrolment

Want to deploy A3 Practical Problem Solving into your organisation ?

We offer online or “face to face” teaching and coaching on any of our courses. We can situationally apply our learning process to meet your capabilty needs. We will taylor an approach to suit your requirments and business conditions, including :-

  • Flexible group sizes of 1 to 5 people and multiple groups.
  • Location and time zone considerations.
  • Flexibility for timing & schedule of Learning Activities.
  • Connecting the learning activities with achieving business results.
  • A cascade learning approach using your own leaders to develop others.

Example Proposal of Organisational Capability Development

To enable us to adress your situational needs , arrange now for a brief discussion with a Senior LEA Coach.


Purchase Course Support Materials

Want a printed copy of course materials to use ?

In addition to the digital downloads that are available as part of the course , you can also purchase a printed copy of the material directly from our shop.

Course Support & Feeback

What Questions Do you Have ?

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

If you have any further questions, comments or concerns about enrolment in this course , please don’t hesiate to contact us


Course Coaches

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

Check out the details and experience of the course coaches they will be supporting you during your Lean Learning


Technology

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

Microsoft Teams: To provide a user friendly experience we will host our live sessions on MS Teams. You don’t need to have an MS Team account or download the software , you should just be able to join in from the link provided. We will send an invitation link prior to the session, from there you can join the session before it commences.

Online Learning Platform:You will be guided through your course that is hosted on our browser-based platform. By first signing up to our website you will then be able to view all purchased and non purchased courses available to you.


Cancelation Policy

You can cancel your enrolment at any time prior to the first session session for a full refund. Once you have attended the first session, you cannot cancel your enrolment. To cancel please contact us at:


Customer Feeback

A3 8 Step Practical Problem Solving: Skill Levels 1 & 2 Coached

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A3 8 Step Practical Problem Solving – Skill Level 1: Knowledge

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Ratings and Reviews

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What's your experience? We'd love to know!
Chanel Du Toit
Posted 1 week ago
Informative and educational

Easy paced learning, great explanations of concepts and valuable information to get you started on a lean journey.

Dimitrios Psarras
Posted 1 week ago
Review

Very helpful and highly recommended as a starting point for Problem Solving. Just a question regarding the poster as it seems that it is the same with the rapid problem solving and it doesn't have the 8 steps visually. Thanks again. Jimmy

Maria Gomes
Posted 8 months ago
Test Review

Lean and helpful

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What's your experience? We'd love to know!