We are all guilty of one of the greatest sins with lean – not having the patience to really understand the problem we are trying to solve and then jumping to a solution that may or may not be the...
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Retail & Hospitality
Crossing the Lean Threshold
Lean transformations are increasingly bumping up against a common threshold. We may be very familiar with most of the lean tools. We may also have learnt to see our value streams and how to redesign...
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Asking Questions
It is always refreshing going to the gemba, actually walking a value stream all the way through an organization. This is where I learn to collect the questions to think about next. There is no doubt...
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Developing Problem Solvers
We traditionally see an organisation as a collection of departments or activities, each managed separately and each separated from the rest by inventories or time buffers between them. Performance is...
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Broken Business Models
When the CEO of the mighty Wal-Mart asks the UK government for protection from competition from Tesco, one fifth its size, it is clear something significant is going on. The rise of Tesco is not...
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