Lean is a journey and to my mind the best way of judging success is by how much people have learnt so far and how ready they are to take the next leg of the journey. I often meet people who tell me...
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Retail & Hospitality
Managing Visually
Learning to See is the starting point for Learning to Act. By making the facts of any situation clearly visible it is much easier to build agreement on what needs to be done, to create the commitment...
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The Financial Consequences of Lean
Why is it so hard to see the financial consequences of lean? Failure to answer this dilemma has derailed many lean initiatives. This is not such a problem if top management really understands the...
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What Makes Lean Work?
Toyota’s lasting contribution to the practice of management is that it created a unique synthesis of three fundamental approaches to improvement — the analysis of quality and the use of the...
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The Waste of management
Just imagine that instead of pursuing several hundred projects your organisation was able to focus everyone’s’ efforts on the vital three to five strategic objectives that would make the biggest...
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