It is always refreshing going to the gemba, actually walking a value stream all the way through an organization. This is where I learn to collect the questions to think about next. There is no doubt...
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Retail & Hospitality
Developing Problem Solvers
We traditionally see an organisation as a collection of departments or activities, each managed separately and each separated from the rest by inventories or time buffers between them. Performance is...
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Broken Business Models
When the CEO of the mighty Wal-Mart asks the UK government for protection from competition from Tesco, one fifth its size, it is clear something significant is going on. The rise of Tesco is not...
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Frontiers of Lean
It is eighteen years since the first western firm, Danaher in the USA, began its lean journey guided by disciples of Taiichi Ohno, the architect of lean at Toyota. Ten yeas ago Jim and I brought this...
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Lean from the Top
Flying to and from Australia gave me time to reflect on what appears to be a significant increase in interest in Lean thinking. Maybe, just maybe, we might be on the brink of a new era for the spread...
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