Retail & Hospitality

Crossing the Lean Threshold

12th March 2007 - Daniel T Jones

Lean transformations are increasingly bumping up against a common threshold. We may be very familiar with most of the lean tools. We may also have learnt to see our value streams and how to redesign...

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Asking Questions

5th December 2006 - Daniel T Jones

It is always refreshing going to the gemba, actually walking a value stream all the way through an organization. This is where I learn to collect the questions to think about next. There is no doubt...

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Developing Problem Solvers

1st March 2006 - Daniel T Jones

We traditionally see an organisation as a collection of departments or activities, each managed separately and each separated from the rest by inventories or time buffers between them. Performance is...

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Broken Business Models

13th September 2005 - Daniel T Jones

When the CEO of the mighty Wal-Mart asks the UK government for protection from competition from Tesco, one fifth its size, it is clear something significant is going on. The rise of Tesco is not...

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Purpose

Frontiers of Lean

14th July 2005 - Daniel T Jones

It is eighteen years since the first western firm, Danaher in the USA, began its lean journey guided by disciples of Taiichi Ohno, the architect of lean at Toyota. Ten yeas ago Jim and I brought this...

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