Healthcare is the next great industry to begin the Lean journey. The existing model in which the hospital doctor acting as a skilled craftsperson effectively manages their own waiting list of...
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Public Sector
Developing Problem Solvers
We traditionally see an organisation as a collection of departments or activities, each managed separately and each separated from the rest by inventories or time buffers between them. Performance is...
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Frontiers of Lean
It is eighteen years since the first western firm, Danaher in the USA, began its lean journey guided by disciples of Taiichi Ohno, the architect of lean at Toyota. Ten yeas ago Jim and I brought this...
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Lean from the Top
Flying to and from Australia gave me time to reflect on what appears to be a significant increase in interest in Lean thinking. Maybe, just maybe, we might be on the brink of a new era for the spread...
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Eliminating Failure Demand
Lean Thinkers never take the current state for granted. For example, rather than optimising the flow of products through a bottleneck process, they think hard about how to design right-sized...
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