A3 8 Step Practical Problem Solving – Skill Level 2: Understanding

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Course Summary

A3 8 Step Practical Problem Solving – Skill Level 2: Understanding

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Objectives: Through completeing this Skill Level 2 course you will gain a deep Understanding of how to actually apply the 8 Steps of the A3 Practical Problem Solving (PPS) method, by using a case study and completing a PPS A3.

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Duration: 12 hours of self-paced learning where you will complete “teach & try out” sessions on our online platform.

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This course is online only with no “live coaching” sessions for extra support.

There is also another version of this skill level 2 course that is available with additional live coaching support, CLICK HERE to access details.

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Content: This online course is interactive and contains 31 Teach Point Videos, PPS A3 Case Study, 8 Learning Confirmations and a Certificate of Completion.

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Support Material :- There are 12 downloads available including a PPS Teach Poster & Facilitation Guide, A3 Visual Guide, 7 Problem Solving Tools Leaflet, Blank A3 Template.

Play Introduction Video

Watch Example Teach Point Video From the Course

What you will learn

Course Introduction


A3 8 Step Practical Problem Solving – Skill Level 2: Understanding

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

Please complete our skill level 1 course available FREE before starting this skill level 2 course . This course will give you deeper understanding of how to apply the 8 steps of the A3 Practical Problem Solving Method.

Problem Solving is the number one skill to develop in people who want to apply lean thinking & practise within their organisation.

Why? Because the starting point for lean is understanding what situational problems you need to solve and following a robust method to solve them – rather than jumping to solutions. Therefore, if you can engage everyone in identifying and solving problems you will deliver more value to your customers and organisation.


Skill Level 2 – PPS A3 8 Step Method

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

During the course you will gain a deeper understanding of the method and “thinking way” behind solving a problem.

You will learn about about :-

  • PPS approach that’s based upon Toyota’s Business Practice
  • 8 Steps that Follows P-D-C-A
  • Breaking down a problem and focusing on finding the Root Causes
  • Implementing Countermeasures to prevent re-occurrence
  • Summarising a problem on to one piece of A3 sized paper
  • A3 is an effective sharing tool
A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

You will also gain some practical experience by completing a PPS A3 from a case study exercise and then compare it with our A3 answer!

The video teach points and learning exercise are broken down into steps to enable you to do short burst learning at your convenience.

Course Structure & Materials

Course Structure & Materials


A3 8 Step Practical Problem Solving – Skill Level 2: Understanding

Language:- English Speaking

Course Structure

12 Hours of self-paced guided learning on our web based learning platform. We recommend you take no longer than 2 weeks to complete.

Once enrolled you will have unlimited access to the course for life!


About Our Teach Poster Concept

Where ever possible we try and use a visual “Teach Poster” to explain the subject matter. These are simple, imaged based triggers to remind you of the key concepts and learning points.

From our experience, we have found this to be the most effective way to teach others and enable them to share their knowledge quickly and easily with others.



Support Material Included in this course

Visual Teach Poster for Skills Levels 1 & 2

Level 1 & 2 Teach Poster Facilitation Guides

Delegate Workbook

A3 Learning Exercise Worksheet

A3 Learning Exercise Answer Sheet

7 Problem Solving Tools Leaflet

Muda – The 8 Wastes Teach Poster

A3 Visual Guide – What Good Looks Like

PPS A3 Evaluation & Coaching Form

Blank A3 WorkSheet

Course Content

Expand All
PREPARE THE LEARNER
8 STEP PRACTICAL PROBLEM SOLVING - SUMMARY OVERVIEW
STEP 1 PROBLEM CLARIFICATION
STEP 2 CONTAINMENT
STEP 3 PROBLEM ANALYSIS & BREAKDOWN
STEP 4 TARGET SETTING
STEP 5 ROOT CAUSE
STEP 6 COUNTERMEASURES & PLAN
STEP 7 CHECK RESULTS
STEP 8 STANDARDISE & SHARE
FOLLOW UP
Learning Outcomes

Learning Outcomes


A3 8 Step Practical Problem Solving – Skill Level 2: Understanding

By completeing this Skill Level 2 course you will have gained a deeper Understanding about A3 Practical Problem Solving :-

  • The thinking way behind 8 step method to solve a problem.
  • Experience of constructing a PPS A3 using a case study.
  • How to visualise your problem on to an A3.
  • The 7 Problem solving tools.
  • What is Muda – the 8 Wastes.

Once you have completed this Skill Level 1 & 2 you will know more about the “why and what” of A3 Practical Problem Solving and be able to explain the subject and it’s correct application.

Completion of the Course

At the end of the course will automatically recieve a “Certificate of Completion” for Skill Level 2 (not for capability to do).

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

Progressing onto skill Level 3: Capable

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding
Learning Process

Skill Level 3 is aimed at making you capable through “step by step” implementation on a real business problem. An experience PPS A3 Coach is necessary to guide you through this process, so you can receive the feedback and correct A3 evaluation necessary to develop your skill – as described in John Shook’s Managing to Learn book.

If you don’t have access internally to a Skill Level 4 Coach we can offer you online or face to face coaching – just contact us directly if you are interested.

Who Should Learn?

Who is this course for?


The first step in learning “Problem Solving” is to understand the different types of problems and methods available to solve them. As a guide to ensuring the right people get the right skills, we have developed a Problem Solving Framework as shown below (This is explained more in our Level 1 Course) which indicates “Who” should get developed in A3 Practical Problem Solving.

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding
  • The A3 Practical Problem Solving method should be used by those people who need to tackle more difficult business problems (but doesn’t require the need for learning advanced statistics!).
  • It should be aimed at: Executives, Managers / Leaders and Functional Specialists etc. to enable them to tackle most medium and mid term business problems.
  • Organisational Improvement Leaders or HR leaders who need to teach and coach their own organisational leadership but need to learn the A3 PPS method first.
  • Note; once you have achieved Skill Level 3 to become Capable in A3 Practical Problem Solving, you will also be able to apply the simpler 4 step Rapid Problem Solving (RPS) method and tackle those frequent, smaller problems (that don’t require as much analysis) that occur day to day.

Want to deploy A3 Practical Problem Solving into your organisation ?

We offer online or “face to face” teaching and coaching on any of our courses. We can situationally apply our learning process to meet your capabilty needs, but also ensure it supports your current business conditions.

  • Mutliple groups & flexible group sizes.
  • Location and time zone considerations.
  • Flexibility for timing & schedule of learning activities.
  • Connecting the learning activities with achieveing business results.
  • Cascade approach using your own leaders to develop others.

Use our Course & Materials internally in your own organisation!

  • The online Course & Material can be used internally by A3 PPS Skill Level 4 Leaders to use as an internal learning process for them to teach and coach others.
  • The Course Platform and Material are can be easily made available to use internally in your orgnsiation with just a simple log in.
Purchase Course & Support Materials

Purchase this Course


LEA is a Non-for-Profit organisation and we only aim to cover our time & material costs when charging for training


Individual Enrolment

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

We offer “one on one” online coached capability development for this course based on the structure and schedule.

Once you have purchased the course, you will be contacted to arrange a convenient time for the kick off live online session and then a de-brief sessions at the end of each week with your LEA Senior Coach.


Organisational Enrolment

Want to deploy A3 Practical Problem Solving into your organisation ?

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

We offer online or “face to face” teaching and coaching on any of our courses. We can situationally apply our learning process to meet your capabilty needs. We will taylor an approach to suit your requirments and business conditions, including :-

  • Flexible group sizes of 1 to 5 people and multiple groups.
  • Location and time zone considerations.
  • Flexibility for timing & schedule of Learning Activities.
  • Connecting the learning activities with achieving business results.
  • A cascade learning approach using your own leaders to develop others.

Example Proposal of Organisational Capability Development

To enable us to adress your situational needs , arrange now for a brief discussion with a Senior LEA Coach.


Purchase Course Support Materials

Want a printed copy of course materials to use ?

In addition to the digital downloads that are available as part of the course , you can also purchase a printed copy of the material directly from our shop.

Course Support & Feeback

What Questions Do you Have ?

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

If you have any further questions, comments or concerns about enrolment in this course , please don’t hesiate to contact us


Course Coaches

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

Check out the details and experience of the course coaches they will be supporting you during your Lean Learning


Technology

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

Microsoft Teams: To provide a user friendly experience we will host our live sessions on MS Teams. You don’t need to have an MS Team account or download the software , you should just be able to join in from the link provided. We will send an invitation link prior to the session, from there you can join the session before it commences.

Online Learning Platform:You will be guided through your course that is hosted on our browser-based platform. By first signing up to our website you will then be able to view all purchased and non purchased courses available to you.


Cancelation Policy

You can cancel your enrolment at any time prior to the first session session for a full refund. Once you have attended the first session, you cannot cancel your enrolment. To cancel please contact us at:


Customer Feeback

A3 8 Step Practical Problem Solving - Skill Level 2: Understanding

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Course Content

Expand All
PREPARE THE LEARNER
8 STEP PRACTICAL PROBLEM SOLVING - SUMMARY OVERVIEW
STEP 1 PROBLEM CLARIFICATION
STEP 2 CONTAINMENT
STEP 3 PROBLEM ANALYSIS & BREAKDOWN
STEP 4 TARGET SETTING
STEP 5 ROOT CAUSE
STEP 6 COUNTERMEASURES & PLAN
STEP 7 CHECK RESULTS
STEP 8 STANDARDISE & SHARE
FOLLOW UP

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