Lean Forum - Expert Lean Healthcare Forum 2008

15th October 2008 The Celtic Manor Resort, Newport, South Wales, NP18 1HQ, UK

What comes after Rapid Improvement Events in lean healthcare? How can we create real end-to-end flows of patients through hospitals and beyond? Over the last year we have been leading two projects to redesign the flow of patients from Accident and Emergency through to discharge in Gwent and Portsmouth NHS Trusts.

Getting this seemingly chaotic flow of patients under control is the key to establishing stability and a common rhythm across the rest of the hospital. As the projects progressed and we learnt what worked and what did not we also began writing down our methods so others can follow these examples.

Although there is still a long way to go we would like to begin to share these findings with other senior managers and clinicians. To do this we are organising a one day workshop to describe the work and to actually see the progress at two hospitals in Gwent NHS Trust on 15 October 2008.

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