This course focuses on gaining some basic knowledge around 4 Step Rapid Problem Solving. We see problem solving as the number one skill to develop in people who want to apply lean thinking and practise within their organisation.
Why? Well the starting point for Lean is understanding what situational problems you need to solve and following a robust method to solve them.
Therefore, if you can engage everyone in identifying and solving problems every day you will deliver more value to your customers and help transform your organisation.
Where ever possible we try and use a visual “Teach Poster” to explain the subject matter.
These are simple, imaged based triggers to remind you of the key concepts and learning points.
It is structured around Purpose, Process and People.
From our experience, we have found this to be the most effective way to teach others and enable them to share their knowledge quickly and easily with others.
Please download the 4 Step Rapid Problem Solving Poster Level 1: Knowledge and the Facilitation Guide before you progress to the next topic.
This will allow you to keep it for reference and make notes as you complete and progress through the course.
In Purpose, you will learn about where Rapid Problem Solving fits in to the Lean Transformation Framework.
Also, why it is important and the benefits of supporting Business, but more importantly People Development.
For Process, we will explain what it is, the levels it can be applied and the conditions and considerations in order to use it.
In People, you will understand the role and responsibilities around problem solving and how leaders can support capability development to build an army of problem solvers.
Use the menu side bar to follow & track your progress through the learning steps.
The Level 1 course can be completed in a relatively short space of time (approx. 1 hour). You may however take longer or shorter – it depends upon your existing knowledge and experience.
If you can partner with other people to do the learning together, this would be good – but not essential!
It will make it more fun and you will learn from other people’s perspectives – we all see things differently!
Make sure you critically reflect on your current thinking against the information provided.
Doing a reflection and learning from your past experiences will enable you to more more effective in the future and develop your thinking way.
Now use the menu sidebar to progress through the rest of the Prepare the Learner Section.