UK Lean Summit 2018

DATE

17th April 2018

LOCATION

Manchester, UK

SPEAKERS

TBC

As part of our mission to help organisations with their Lean journeys the Lean Enterprise Academy held its annual UK Lean Summit at MacDonald Manchester Hotel & Spa, UK.

The purpose of the Summit is as follows:

  • To raise consciousness of the latest developments in Lean Thinking and Practice
  • To provide insight into practical ways to get started, deepen or enhance your Lean journey
  • To enable participants to build their own network of Lean Thinkers

We do this by:

  • Bringing together the best Lean practitioners and sensei in the Lean world for participants to learn from.
  • Building time into the programme for participants to network.
  • Providing a variety of learning situations – including pre-Summit workshops on leading edge topics, keynote talks, interactive learning sessions and panel discussions.
  • Enabling groups from the same organisations to come to the Summit to learn together.

10 Key questions for this year’s UK Lean Summit 

  • What is Lean Strategy?
  • What is the work of management in a Lean environment?
  • How can we use Lean Thinking to design and build better products for customers?
  • What are the best ways to learn Lean?
  • What are the common factors to a successful Lean transformation?
  • How can organisations and Lean pratitioners embrace the digital World?
  • How do Lean organisations develop capability?
  • What is the Lean approach to problem solving?
  • How are different organisations going about implementing Lean Thinking and Practice?
  • What can we learn from applying Lean across the economy? Examples from manufacturing, retail, service, on-line and the public sector.

This is a unique opportunity for the Lean Enterprise Academy’s community to come together.

**Click the headings below to expand the section **

Registration Fees

The following fees include attendance to the UK Lean Summit 2018 on Wednesday 18th and Thursday 19th April, coffee / tea breaks, lunch, and all summit sessions plus Networking Reception, which includes dinner, on Wednesday 18th April 2018.

  • Public Sector:    £800.00 – Government Funded
  • Private:          £1,050.00

Optional Pre-Summit Masterclasses

The following fees include coffee / tea breaks, lunch, one Masterclass session on Tuesday 17th April 2018, Drinks and Canapés.

  • Public Sector:   £400.00 – Government Funded
  • Private:           £425.00 – Excluding Consultants
  • Consultants:     £450.00 

Note: Prices are exclusive of VAT

Why attend the Summit?

Here’s what previous attendees of the event told us:

  • World class content
  • Extremely engaging and thought provoking
  • Lots of transferable learning on engagement
  • Very good mix of practical examples, learning and experience
  • A great opportunity to measure yourself and your experience against others
  • Enriching experience to develop understanding of Lean above the level of tools
  • Best place to learn about what Lean really means
  • High quality speakers and networking
8:00 am - 9:00 am

Registration

9:00 am - 5:00 pm

Designing & Developing a Lean Transformation

Workshop Introduction

John Shook first shared the Lean Transformation Framework (the questions we use to guide and evaluate Lean Thinking and Practice in organisations) in 2014. Since that time, we’ve conducted multiple experiments and conducted lots of continuous improvement to the process.

The purpose of the workshop is to explore each of the five areas of the framework – facilitating discussion around the obstacles required to close gaps between each organisation’s current state and the proposed target condition and updating participants on the latest thinking and research in this area.

Explore the components of the Lean Transformation Framework, see examples of what others are doing and reflect on some potential gaps to close within your organisation.

Objectives

The purpose of this workshop is:

  • To provide a framework for Lean Transformation.
  • To learn the five dimensions of the Lean Transformation Framework.
  • To explore the use of triads in the framework (to help articulate the current and future states of your Lean Thinking efforts.)
  • To develop personal and team action plans for when we go back to work.

Topics that will be examined include:

  • Developing organizational purpose.
  • Steps and activities organizations can take to improve the actual work.
  • Building organizational capability for lean.
  • Understanding the leadership behaviours required to lead and support lean transformation.
  • The basic thinking, mindset and assumptions comprising culture.
  • Failure Mode Effects Analysis of Lean transformation.

Workshop Benefits

Through instruction, small group discussions, exercises and video workshop participants will:

  • Learn about the key elements of a successful lean transformation.
  • Discuss and reflect on how to go beyond where they are now – to close the next set of gaps in the organization.

Who Should Attend?

Leaders, management teams, lean practitioners and lean teams wanting to accelerate and improve the quality of their lean implementations.

David Brunt - Chief Executive, LEA

6:00 pm -

Drinks and Canapés Reception followed by dinner at leisure

9:00 am - 5:00 pm

Grasping the Situation at the Gemba – The Work of Management

Workshop Introduction

The Lean Enterprise Academy have teamed up with global filtration experts Mann & Hummel at their Intelligent Air Solutions Division in Burnley, to hold a pre-summit masterclass where attendees will need to use all of their senses to understand the work, current condition and potential problems on a real gemba. This workshop combines walking the process with grasping the situation at a real workplace. The aim is to gain a greater understanding of Lean Thinking and Practice, learning how to identify gaps that the organisation should solve and put in place countermeasure to move to an improved level of performance.

Mann & Hummel Burnley has a rich history within air filtration stretching back to 1927. Their air filters are at the forefront of innovative design and technical quality and help improve the world by creating clean air. Their air filtration solutions are utilised in numerous applications across the globe to protect people, processes, equipment and the environment.

Objectives

The purpose of this workshop is to develop a greater understanding of the Work of Management at a real Gemba. Attendees will learn how to:

  • Check the alignment of the organisation’s purpose, strategic actions with employee activities.
  • Develop the collective understanding of leaders and management to better understand organisational performance issues.
  • Understand the current effectiveness of process, people capability and management routines.
  • Improve the effectiveness of management routines and leadership behaviour to support a culture of continuous improvement and problem solving.
  • Understand whether processes have been designed to consistently to achieve the purpose.
  • Learn about the common pitfalls of Gemba Walks and 3 types of walk needed to help the organisation’s strategic and day to daily management.

Topics that will be examined include:

  • Gemba Walks
  • How to See Flow
  • Management Routines
  • Leadership Behaviours
  • Management Standardised Work
  • Visual Management
  • Layered Audits Leadership Confirmation
  • Kamishibai Board & Kami Cards

Workshop Benefits

Through instruction, small group discussions, exercises and video workshop participants will:

  • Understand the fundamentals of the Work of Management in a Lean environment.
  • Learn how to develop a Gemba Walk, its importance within Lean, continuous improvement and in organisation’s management system.
  • Learn tactics to develop the collective understanding of leaders at all levels of the organization.
  • Learn how to improve the alignment of employees’ actions with the organisation’s purpose & strategic priorities.
  • Learn how to accelerate the impact of employee activities on business performance.
  • Develop a better understanding of how to see and understand the flow of work in their respective organisations.

Who Should Attend?

Leaders, management teams, lean practitioners and lean teams wanting to accelerate and improve the quality of their lean implementations.

* Due to the nature of this workshop, it is advised that you book early as the number of workshopattendees is restricted and final approval will be required from the host location prior to visiting the facility.

**PPE will be required in the form of safety shoes and glasses.

*** The host facility has asked that there be no consultants attending the workshop.

Only 18 places available.

Darren Walsh - Lean Coach, LEA

9:00 am - 5:00 pm

Using no-code and low-code applications to support Lean Thinking & Practice

Workshop Introduction

Experimentation has always been an important feature of continuous improvement. Running experiments helps the lean practitioner to understand the challenges a business faces, and to explore viable solutions, uncovering risk and complexity along the way.

Lean Thinking is most easily applied to the work we can see – but frequently there are much bigger opportunities in a value stream’s information flows. Historically information flows have been difficult to improve – often hampered by big IT systems that are difficult or take a long time to change.

Fortunately, the landscape is changing and the opportunity for organisations to develop experiments that contain digital countermeasures is becoming a reality. This masterclass offers a deep dive into the products and the process that allows managers and lean practitioners to build industrial-strength Low-Code/No-Code applications, rapidly and at low cost. These solutions can dramatically reduce quality errors whilst collapsing the time-line of a value stream and making it easier for the people who do the work. With the advantage of being browser-based and secure, users do not need to install new software on their devices and can access the resulting applications from their PCs, laptops or mobile devices.

Objectives

The purpose of this workshop is to provide delegates with:

  • An overview of current no-code / low-code technologies and how they can support the Lean Practitioner.
  • An understanding the role of the Citizen Developer in the Lean enterprise.
  • Examples of this technology in action, illustrated by actual case studies from various industries.
  • An opportunity to design, build and use a no-code application on their own laptop during the day.
  • The ability to evaluate and select the most appropriate no-code or low-code platform for their needs and the resources to explore the landscape further.

Topics that will be examined include:

  • An overview of current technologies with a focus on:
    • Knack, FastField mobile forms, Zapier, Integromat, Apify.
  • The role of the Citizen Developer – An exploration of the Citizen Developer role and how empowerment improves morale and sense of ownership for leaders, coaches and work groups once liberated from the strength-sapping delays often imposed by traditional IT methods.
  • How Citizen Developers can be tasked with creating real industrial-strength applications rather than ‘make do’ solutions, the result being better applications, adding value and reducing cost whilst reducing customer dissatisfaction and minimising waste.
  • Case Studies – Examples include Halfway Toyota Production Centre Automation, Livesey Brothers Asset Maintenance Tracking, Robins & Day’s Used Car Appraisal application.
  • Building an app – A guided, hands-on workshop where delegates can design, build and test a no-code application themselves.
  • A look at what the future holds for this technology.

Workshop Benefits

Through instruction, small group discussions, exercises on a computer and case studies participants will:

  • Understand the power of using these 21st Century tools to enhance their Lean journey.
  • Understand the alternative ways these technologies can be implemented in an organization.
  • Learn by doing and see how easy it is to create a powerful app that provides better value with less waste.
  • The chance to meet with Lean practitioners who have deployed no-code solutions in their businesses in support of Lean experiments and Digital Transformation projects.
  • An insight into the trajectory of this technology with a focus on systems integration and interoperability with existing and future cloud services.

Who Should Attend?

Leaders, management teams, lean practitioners and lean teams wanting to accelerate and improve the quality of their lean implementations.

Mike Moore - Managing Partner, Mike Moore & Associates

8:00 am - 9:00 am

Registration

9:00 am - 10:10 am

Welcome and Introduction

David Brunt - Chief Executive, LEA

The Work of Management

Jim reflects on what he has learned about the role of management in a Lean environment. In particular, Jim discusses the importance of:

  • Creating basic stability in every value creating process, with clear performance standards.
  • Seizing new opportunities by raising the standard.
  • Deciding on the most important issues for an organsisation to tackle.
  • Creating lean managers.

Jim Womack - Founder and Senior Advisor, Lean Enterprise Institute

10:10 am - 10:40 am

Coffee, Tea & Networking

10:40 am - 1:10 pm

The Work of Management & Gemba Walks

This learning session aims to help leadership and management teams build an improvement culture and develop a greater understanding of the Work of Management.

Attendees will learn:

  • How different types of management philosophy impact an organisation’s improvement journey.
  • Four essential leadership and management traits required for sustainable improvement and, crucially, the purpose and mindset required for them to be effective.
  • How to develop an organisation’s improvement system.
  • To define who should be improving what.
  • To identify which problems we need to solve.
  • How to develop a greater understanding of key routines to support the improvement system.
  • Common management mistakes in Lean and continuous improvement—how to start navigating these mistakes and improve performance.

Darren Walsh - Lean Coach, LEA

1:10 pm - 2:10 pm

Lunch

2:10 pm - 4:40 pm

Lean Servicing

Participants will be introduced to The After-Sales Game. This is a simulation that uses car servicing to highlight the typical issues found in service and repair environments.

  • Round 1, highlights the typical issues in a traditional environment.
  • Round 2, we share the key insights of creating flow in service organisations by separating predictable and unpredictable work.
  • Round 3, we show the benefits of creating flow in unpredictable work by pre-diagnosis.

David Brunt - Chief Executive, LEA

Peter Devriendt - SRS Coordinator, Scania Commercial Vehicles

4:40 pm - 4:55 pm

Coffee, tea & networking

4:55 pm - 5:45 pm

Second plenary session - "Ditch the Spreadsheet" The design and use of Lean Apps

In this plenary talk we think you will get a glimpse at the future of work – one where the value stream’s information flow is actually embedded into the physical flow. The result is no more re-keying information and an unbelievably compressed end to end process, where work and learning take place simultaneously.

Mike Moore will explain the pioneering work he is doing to introduce managers and Lean/ continuous improvement practitioners to Low-Code/No Code applications.

Morné Fourie will describe how (as Manager at Halfway Toyota’s preparation centre) he has been able to develop apps that empower workers to do their work more effectively and more easily.

The technology is simple, readily available and low cost – providing the opportunity for everyone to do “techie kaizen!”

Morné Fourie - General Manager, Halfway Toyota Production Centre

Mike Moore - Managing Partner, Mike Moore & Associates

Closing remarks

A final recap of the day and introduction to our evening at the Manchester Museum of Science & Industry

David Brunt - Chief Executive, LEA

7:00 pm - 11:00 pm

Networking reception (including dinner) at the Manchester Museum of Science & Industry

10:40 am - 1:10 pm

Developing a Lean Operating System

Oriol Cuatrecasas from Instituto Lean management (our Spanish Lean Institute) will lead a flow simulation game, where different factories will compete building “weckers” – a block product in which screws, nuts and washers are assembled. Pull systems, flow concepts, standardization, and Value Stream Mapping understanding are part of this learning session.

Oriol Cuatrecasas - President, Instituto Lean Management

2:10 pm - 4:40 pm

Set-Based Concurrent Engineering

Do you need to boost your ability to develop new products quickly and effectively? For example, getting a working prototype for your new product more easily and with no rework.

This learning session enables participants to discover the power of Set-Based Concurrent Engineering (SBCE.) In the SBCE Game, the players challenge themselves to follow in the footsteps of the Wright Brothers – designing a flying aeroplane that follows specific customer requirements.

During the game the importance of having proven knowledge, developing parallel alternatives as well as using sets versus single solution points will emerge. This exercise shows how SBCE saves time and resources, effectively supporting an organisation to innovate faster.

Monica Rossi - Assistant Professor, Politecnico di Milano

10:40 am - 1:10 pm

Developing new products using Lean Thinking

TechnipFMC is a global leader in oil and gas projects, systems and services. They embarked on their lean journey several years ago. Like many organisations they focussed on the work in their operations areas. However for the last couple of years the organisation has been applying Lean Thinking to Product and Process Development. Richard and John Paul will explain how they have been using Lean Product and Process Development (LPPD.) Explaining their use of techniques such as the new product concept paper, oobeya rooms and daily management in product development to design new products with half the cost, in half the time, right first time.

Richard Blair - Director, Engineering, TechnipFMC

John Paul Tennant - Lead Engineer, Technip FMC

2:10 pm - 4:40 pm

Organisational and personal capability development for the Lean Enterprise

How does a lean company develop & sustain capability? Is there a best way?

“Make good people to make good things”

Is your business struggling to consistently increase the lean capability of your people? PLC or SME, are you in need of practical guidance?

Join Sempai Consulting’s Russell Watkins – the author of “Adventures in Leanland” – to explore organisational capability and personal development in the Lean Enterprise. This interactive session is punctuated with games, case studies & honest reflection from 20 years of capability development. We’ll explore, through debate & insight:

  • What do we mean by Capability?
  • Who should we focus on developing?
  • How do we know it’s working?
  • How do we retain knowledge in the enterprise to avoid relying on costly external coaches/consultants?

By dissecting his experiences of establishing Lean Academies within UK based & Japanese transplant businesses; Russell will practically compare Eastern & Western approaches to Human Resource Development to help grow the people in your business.

Russell Watkins - Director, Sempai Consulting

10:40 am - 1:10 pm

Developing Problem Solving Capability

This learning session focuses on the way in which Toyota develops problem solving capability. Participants will learn about their 8-step problem solving process.

Introduction: Stability is the bedrock of the Toyota Production System, without stable, reliable and repeatable processes it is difficult to implement standardised work. In order to eliminate sources of instability an organisation must be capable of solving problems.Many organisations often struggle with effective problem solving and find that the best they can achieve is to merely contain the existing problems by introducing more waste into the organisation.  Real problem solving countermeasures the root cause of an issue  preventing it from reoccurring and in doing so creates stability with the least amount of waste.

Moreover problem solving should not be a skill reserved for engineers and specialists, if you truly desire to harness the creativity and innovation of your employees then it should be seen as a fundamental skill possessed by everyone!

Objectives: The workshop will provide delegates with a simple yet effective overview of Toyota’s  8 step systematic tool for problem solving. They will understand how, when applied correctly, this tool can be used to improve Safety, Quality & Efficiency. They will also understand how problem solving in teams can create even greater benefits in terms of innovation and motivation.

Benefits:

  • Define the real problem
  • Use and present data to clarify the point of cause of the problem
  • Understand how to study the problem to ensure complete understanding
  • Select countermeasures and how to evaluate effectiveness
  • Monitor the results & gain greater benefits through effective yokoten

Keith Edwards - Section Manager, Toyota Motor Manufacturing (UK)

Ian Lewis - Group Leader, Toyota Motor Manufacturing (UK)

2:10 pm - 4:40 pm

Developing a Lean Operating System

Oriol Cuatrecasas from Instituto Lean management (our Spanish Lean Institute) will lead a flow simulation game, where different factories will compete building “weckers” – a block product in which screws, nuts and washers are assembled. Pull systems, flow concepts, standardization, and Value Stream Mapping understanding are part of this learning session.

Oriol Cuatrecasas - President, Instituto Lean Management

8:15 am - 9:30 am

Third plenary session - Introduction to day 2

David Brunt - Chief Executive, LEA

The Lean Strategy

Dan Jones’ latest book contends that Lean is a Strategy. There has been lots of debate on the internet to this assertion. Dan explains why Lean is a strategy and what organisations and individuals can do to align around a Lean implementation.

Daniel Jones - Chairman, LEA

Lean Strategy - A Finance Director's View

Orry tells us about debates in the C-Suite and how finance can to be involved in a Lean transformation.

Orest Fiume - Co-Author, Real Numbers & The Lean Strategy

9:30 am - 10:00 am

Coffee, tea & networking

10:00 am - 12:30 am

Developing Problem Solving Capability

This learning session focuses on the way in which Toyota develops problem solving capability. Participants will learn about their 8-step problem solving process.

Introduction: Stability is the bedrock of the Toyota Production System, without stable, reliable and repeatable processes it is difficult to implement standardised work. In order to eliminate sources of instability an organisation must be capable of solving problems.Many organisations often struggle with effective problem solving and find that the best they can achieve is to merely contain the existing problems by introducing more waste into the organisation.  Real problem solving countermeasures the root cause of an issue  preventing it from reoccurring and in doing so creates stability with the least amount of waste.

Moreover problem solving should not be a skill reserved for engineers and specialists, if you truly desire to harness the creativity and innovation of your employees then it should be seen as a fundamental skill possessed by everyone!

Objectives: The workshop will provide delegates with a simple yet effective overview of Toyota’s  8 step systematic tool for problem solving. They will understand how, when applied correctly, this tool can be used to improve Safety, Quality & Efficiency. They will also understand how problem solving in teams can create even greater benefits in terms of innovation and motivation.

Benefits:

  • Define the real problem
  • Use and present data to clarify the point of cause of the problem
  • Understand how to study the problem to ensure complete understanding
  • Select countermeasures and how to evaluate effectiveness
  • Monitor the results & gain greater benefits through effective yokoten

Keith Edwards - Section Manager, Toyota Motor Manufacturing (UK)

Ian Lewis - Group Leader, Toyota Motor Manufacturing (UK)

12:30 pm - 1:30 pm

Lunch

1:30 pm - 4:00 pm

Organisational and personal capability development for the Lean Enterprise

How does a lean company develop & sustain capability? Is there a best way?

“Make good people to make good things”

Is your business struggling to consistently increase the lean capability of your people? PLC or SME, are you in need of practical guidance?

Join Sempai Consulting’s Russell Watkins – the author of “Adventures in Leanland” – to explore organisational capability and personal development in the Lean Enterprise. This interactive session is punctuated with games, case studies & honest reflection from 20 years of capability development. We’ll explore, through debate & insight:

  • What do we mean by Capability?
  • Who should we focus on developing?
  • How do we know it’s working?
  • How do we retain knowledge in the enterprise to avoid relying on costly external coaches/consultants?

By dissecting his experiences of establishing Lean Academies within UK based & Japanese transplant businesses; Russell will practically compare Eastern & Western approaches to Human Resource Development to help grow the people in your business.

Russell Watkins - Director, Sempai Consulting

10:00 am - 12:30 pm

Ditch the Spreadsheet

In this Learning Session Mike and Morné will guide participants through what has been achieved at the Halfway Toyota Production Centre and explain what is available for Lean Thinkers to create their own apps using Low-Code/No Code applications.

The technology is simple, readily available and low cost – providing the opportunity for everyone to do “techie kaizen!”

Morné Fourie - General Manager, Halfway Toyota Production Centre

Mike Moore - Managing Partner, Mike Moore & Associates

1:30 pm - 4:00 pm

Set-Based Concurrent Engineering

Do you need to boost your ability to develop new products quickly and effectively? For example, getting a working prototype for your new product more easily and with no rework.

This learning session enables participants to discover the power of Set-Based Concurrent Engineering (SBCE.) In the SBCE Game, the players challenge themselves to follow in the footsteps of the Wright Brothers – designing a flying aeroplane that follows specific customer requirements.

During the game the importance of having proven knowledge, developing parallel alternatives as well as using sets versus single solution points will emerge. This exercise shows how SBCE saves time and resources, effectively supporting an organisation to innovate faster.

Monica Rossi - Assistant Professor, Politecnico di Milano

10:00 am - 12:30 pm

Lean Servicing

Participants will be introduced to The After-Sales Game. This is a simulation that uses car servicing to highlight the typical issues found in service and repair environments.

  • Round 1, highlights the typical issues in a traditional environment.
  • Round 2, we share the key insights of creating flow in service organisations by separating predictable and unpredictable work.
  • Round 3, we show the benefits of creating flow in unpredictable work by pre-diagnosis.

David Brunt - Chief Executive, LEA

Peter Devriendt - SRS Coordinator, Scania Commercial Vehicles

1:30 pm - 4:00 pm

Developing new products using Lean Thinking

TechnipFMC is a global leader in oil and gas projects, systems and services. They embarked on their lean journey several years ago. Like many organisations they focussed on the work in their operations areas. However for the last couple of years the organisation has been applying Lean Thinking to Product and Process Development. Richard and John Paul will explain how they have been using Lean Product and Process Development (LPPD.) Explaining their use of techniques such as the new product concept paper, oobeya rooms and daily management in product development to design new products with half the cost, in half the time, right first time.

Richard Blair - Director, Engineering, TechnipFMC

John Paul Tennant - Lead Engineer, Technip FMC

10:00 am - 12:30 pm

The Lean Zoo

Lean thinking is transforming San Diego Zoo Global, helping this century-old organization provide a better experience to its visitors and a better life to its animals. In this Learning Session, Jeff will explore how the organisation has been using Lean Thinking in (what is) a most unlikely environment for the principles to take hold.

Jeff Foster - Director of Performance Improvement, San Diego Zoo Global

1:30 pm - 4:00 pm

Ditch the Spreadsheet

In this Learning Session Mike and Morné will guide participants through what has been achieved at the Halfway Toyota Production Centre and explain what is available for Lean Thinkers to create their own apps using Low-Code/No Code applications.

The technology is simple, readily available and low cost – providing the opportunity for everyone to do “techie kaizen!”

Morné Fourie - General Manager, Halfway Toyota Production Centre

Mike Moore - Managing Partner, Mike Moore & Associates

Toyota Motor Manufacturing (UK) Engine Plant Gemba Visit with Jim Womack & Dan Jones

Introduction

The term “Lean” was coined during the International Motor Vehicle Programme (IMVP) research at MIT to describe the revolutionary production and management system at Toyota. This was described in the landmark book “The Machine That Changed The World” by James P. Womack, Daniel T. Jones and Daniel Roos in 1990. Almost 30 years later, we are delighted to be able to organise a visit to Toyota’s UK engine plant with Jim Womack and Dan Jones, hosted by our good friends from the Toyota Lean Management Centre (TLMC.)