Learning to See is the starting point for Learning to Act. By making the facts of any situation clearly visible it is much easier to build agreement on what needs to be done, to create the commitment...Read more
What Makes Lean Work?
Toyota’s lasting contribution to the practice of management is that it created a unique synthesis of three fundamental approaches to improvement — the analysis of quality and the use of the...Read more
New Horizons for Lean Thinking
I often tell audiences that I collect questions, particularly ones I have to go away and think about. I also tell them I judge the quality of the audience by the quality of the questions they ask!...Read more