Purpose & Problem Solving

Problem Solving is the number one skill to develop in people who want to apply lean thinking & practice within their organisation. Why? Because the starting point for lean is understanding what situational problems you need to solve and following a robust method to solve them – rather than jumping to solutions. Therefore, if you can engage everyone in identifying and solving problems you will deliver more value to your customers and organisation.

Learn 4 Step Rapid Problem Solving

The 4 Step Rapid Problem Solving method should be used by those people who need to tackle short and medium term performance problems and improvement challenges. It should be aimed at: Leaders of Teams and their Members to enable them to tackle most short and medium and term problems in either operational or business roles. Organisational Improvement Leaders or HR leaders who need to teach and coach their own organisational leadership but need to learn the 4 Step Rapid Problem Solving method first.

Learn 8 Step Practical Problem Solving

The A3 Practical Problem Solving method should be used by those people who need to tackle more difficult business problems (but doesn’t require the need for learning advanced statistics!). It should be aimed at: Executives, Managers / Leaders and Functional Specialists etc. to enable them to tackle most medium and mid term business problems. Organisational Improvement Leaders or HR leaders who need to teach and coach their own organisational leadership but need to learn the A3 PPS method first.

Problem Solving Tools

We have various courses to help you learn and apply problem solving tools to your work. This includes 7 Problem Solving Tools, A3 Documents Types & Uses, The 8 Wastes and more. The courses are a great introduction to the tools and techniques used on our Problem Solving courses. The topics are Skill Level 1 and will help you gain Knowledge of the subject area. Included in each course are the relevant downloadable materials such as posters, leaflets, templates and worksheets.

Problem Solving Webinars

In addition to our courses, we have a range of on-demand webinars available on our learning platform. The webinars are recorded and edited versions of a live session we have previously hosted. Watch the webinar at your own pace with Vimeo. All the material used in the session is available to download including teach posters, guides and worksheets. Each webinar is a unique topic and has different material relevant to the session. Take a look at our available Problem Solving webinars by clicking the button below.