4 Step Rapid Problem Solving – Skill Level 1: Knowledge

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This Skill Level 1 course will give you basic Knowledge about the 4 Step Rapid Problem Solving (RPS) in terms of Purpose, Process and People.

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Published: June 2021

Author: David Marriott, Lean Enterprise Academy

Description

Objectives: This Skill Level 1 course will give you basic Knowledge about the 4 Step Rapid Problem Solving (RPS) in terms of Purpose, Process and People.

Duration: 60 minutes maximum self-paced learning online.

Live Coaching: Live coaching is not included in this course.

Content: This online course is interactive and contains 3 Teach Point Videos, a downloadable Teach Poster and Facilitation Guide, a Learning Confirmation and a Certificate of Completion.

Support Material :- A downloadable 4 Step Rapid Problem Solving Level 1 Teach Poster & Facilitation Guide.

4 Step Rapid Problem Solving – Skill Level 1: Knowledge

This course will give you basic knowledge about problem solving. Problem Solving is the number one skill to develop in people who want to apply lean thinking & practise within their organisation.

Why? Because the starting point for lean is understanding what situational problems you need to solve and following a robust method to solve them – rather than jumping to solutions. Therefore, if you can engage everyone in identifying and solving problems you will deliver more value to your customers and organisation.

Skill Level 1 Purpose, Process and People

In Purpose, you will learn about where Rapid Problem Solving fits in to the Lean Transformation Framework. Also, why it is so important and the benefits of it supporting People & Organisational Development.

For Process, we will explain the Four Key Elements to applying problem solving . Also we will simply explain the different types of problems and the appropiate methods you can use to solve them.

In People, you will understand the roles and responsibilities around Problem Solving, and also how leaders can support capability development to build an army of problem solvers.