Business process improvement is a methodology used to streamline and optimise processes within an organisation to improve customer value, efficiency, reduce waste, and increase productivity. It involves capturing and analysing the current flow of work activities, identifying areas for improvement, and implementing changes to achieve better value outcomes for team members, customers and the organisation. 

Learn about the benefits of business process improvement, including improved quality, reduced costs, and enhanced customer satisfaction. Discover an effective way for anyone to implement business process improvement, which includes scoping the improvement, capturing the current state, redesign the flow of work, establishing a plan and monitoring the process performance. Optimise your business processes and drive growth with business process improvement.

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