Lean Management System – Performance Webinar


9th June 2021





Join us on the 9th June at 3:30pm UK time for our

Lean Management System – Performance

Interactive Webinar

A foundational part of any Lean Management System is the Performance System

A critical dimension when transforming your organisation to lean thinking & practice is to ensure the leadership activties and behaviours needed to support the change happen.

A robust Lean Management System starts with ensuring the “day to day” work is performed to current standards and kept stable when problems occur – A Performance Management System .

This foundation must be inplace before you start any improvement activities ortherwise they won’t be sustained !

Are you “Turning the Triangle” to a Lean Management System?

Turning the triangle - lean management system development.
  • Do you have a robust management system to maintain performance for your customers?
  • Does your organisation know if they are “Winning or Losing” on an hourly, weekly or even monthly basis?
  • Are your problems visible & being solved fast enough?

OR do you suffer from?

Traditional top down management system triangle diagram
  • Customer issues not being solved quickly enough or frequently recurring.
  • Stressed leaders fire fighting and trying to solve ALL the problems.
  • No time for improvement activities and lack of progression or sustainability.
  • Drowning in KPI’s but not being able to hold people accountable for their performance.

Learn about the different types of Management Systems required to create a Continuous Improvement Culture

Two types of management system diagram

Just supporting Improvement Projects will lead to erratic and unsustainable performance improvements – like a sawtooth.

However just supporting Performance Management will lead to a very slow gradual improvement over time.

Therefore developing and focusing your management support routines in the right order is key to achieving a continuous improvement culture.

Toyota spent many years developing their management system to ensure stability first!

Are you wining or losing visual for stability

A Lean Management System focuses on supporting activities that develop and maintain your standards first (before improvement).

This will ensure that you achieve a stable and reliable level of performance to your current standards.

Step change improvements can then be sustained as they become integrated into the daily performance activities.

Learn how to implement a system focused on performance

Visual managment person at KPI Board

During the webinar we will first go through a “live teach session” in terms of the “Background, Purpose, Process and People” of a Lean Performance Management System.

This will be followed by interactive Q & A session for clarification.

Secondly, we will review a real life implementation example. After that there will be another interactive Q & A session to confirm learning.

Using our visual Teach Poster we will explain how organisations can apply “Performance Management” successfully

Management System Perfromance Visual Teach Poster

Lean Management System – Performance

The webinar will cover the following key points:

  • The differences between a Performance Management System and an Improvement Management System.
  • Why focusing on a Lean Performance Management System first is critical.
  • Understanding the necessary Plan-Do-Check-Act process for managing performance effectively at all levels.
  • The 5 key requirements needed to design & implement a Lean Performance Management System.
  • The organisations roles & responsibilities that need defining for a successful Lean Performance Management System.

We will also be sharing a real life practical implementation example and in conclusion we will review the best way to learn about Performance Management.

Our one hour session is packed full of learning & discussion around Lean Performance Management

Scroll down to the bottom of the page for Full Agenda Details


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Our event is hosted in Microsoft Teams. This provides a user friendly experience. We will send an invitation link prior to the webinar. From there you can join the session before it commences.

Want to develop your Lean Capability?

Take a look at our Lean Learning Journey platform which contains free and paid learning materials. In addition we also sell the best books to assist you in Lean Management Systems.

You can also access our Lean Management System – Performance Online Course by visiting our lean learning courses page.

Webinar Agenda and Session Breakdown:

3:30 pm - 3:35 pm

Introduction / Welcome

Effective lean learning is about developing capability. Teaching people to fish, not fishing for them.

Peter Watkins - Senior Lean Coach, Lean Enterprise Academy

3:35 pm - 3:40 pm

Background & Introduction to Performance Management Systems

Learn about the types of management system in a lean organisation.

David Brunt - CEO, Lean Enterprise Academy

3:40 pm - 3:50 pm

Lean Management System - Performance : Teach Poster Concept, Purpose, Process & People

Understand the purpose, process and people behind an effective Performance Management System.

Learn about the P-D-C-A process for robust Performance Management and the key requirements necessary for designing & implementing this.

David Marriott - Senior Lean Coach, Lean Enterprise Academy

3:50 pm - 4:00 pm

Questions & Answers

Questions and discussion on the content so far.

David Marriott - Senior Lean Coach, Lean Enterprise Academy

Peter Watkins - Senior Lean Coach, Lean Enterprise Academy

David Brunt - CEO, Lean Enterprise Academy

4:00 pm - 4:10 pm

Implementation Example of Performance Management

Review and learn from a successful implementation example of a Lean Performance Management System.

David Brunt - CEO, Lean Enterprise Academy

4:10 pm - 4:20 pm

Management System Performance - Assess Your Organisation

Understand any “GAPs” in your own organisation’s performance management system by using our practical assessement sheet.


Peter Watkins - Senior Lean Coach, Lean Enterprise Academy

4:20 pm - 4:25 pm

Learning Process for Management System - Performance

Developing your skills on your Lean Learning Journey.

Peter Watkins - Senior Lean Coach, Lean Enterprise Academy

4:25 pm - 4:30 pm

Questions & Answers

Check for understanding. Get sign posts to useful materials.

Peter Watkins - Senior Lean Coach, Lean Enterprise Academy

David Marriott - Senior Lean Coach, Lean Enterprise Academy

David Brunt - CEO, Lean Enterprise Academy

4:30 pm - 4:45 pm

Discussion (optional)

Attendees are welcome to an optional 15 minute discussion once the session finishes.

Peter Watkins - Senior Lean Coach, Lean Enterprise Academy

David Marriott - Senior Lean Coach, Lean Enterprise Academy

David Brunt - CEO, Lean Enterprise Academy