Lean Forum – 2nd Lean Healthcare Forum


6th June 2006


National Motorcycle Museum, Solihull, UK



Over 220 delegates including a number from other countries attended the second Lean Healthcare Forum – once again being drawn from NHS Trusts, Health Authorities and improvement agencies.

The delegates heard from the pioneering Bolton Hospital how, in the NHS, committed staff struggle to deliver good care within a set of broken processes and how lean can help them to see the hidden problems and waste and create a safe, clean, calm work environment by turning every staff member into a problem-solver every day.

The subsequent breakout discussion groups allowed delegates to pick two from a choice of five themes which included applying lean pathology, radiology and also in primary care. The final plenary told the inspiring story of the lean journey at Flinders Medical Centre in Adelaide, Australia.

The End-to-End Journey Challenge

Daniel Jones - Chairman, Lean Enterprise Academy

Mapping the 18 week elective process at Bolton

David Fillingham - Chief Executive

Mike Maguire - Bolton NHS Trust

Understanding the Gains from Lean

Kate Silvester - Osprey Coach, West Midland South Strategic Health Authority

Applying Lean in Pathology

Peter Gray - Pathology Departmental Manager

David Slater - Pathology Project Manager, Bolton NHS Trust

Applying Lean in Radiology

Kate Hobson - Radiology, Salisbury District Hospital

Mapping the end-to-end process

David Brunt - Senior Fellow, Lean Enterprise Academy

Running Rapid Improvement Events

Ian Glenday - Senior Fellow, Lean Enterprise Academy

Lean in Primary Care

Daniel Jones - Chairman, Lean Enterprise Academy

David Fillingham - Chief Executive, Bolton NHS Trust

The Lean Journey at Flinders Medical Centre

Jane Bassham - Redesigning Healthcare team, Flinders Medical Centre

Lean Green Stream Poster (From the Clatterbridge Rapid Improvement Workshop)

Carol Makin - Consultant Surgeon & Clinical Director, Wirral Hospital NHS Trust

Change Management Implementing Lean - Panel and Audience Discussion

Chaired by Daniel Jones with panel members:
David Fillingham, Jane Bassham, Kate Silvester, Ian Glenday and Carol Makin