Taking stock after two very busy months in the field, meeting people and talking at events and walking the Gemba through several organisations prompted five common reflections. First...
Read moreTools & Techniques
Closing the Healthcare Performance Gap
Around the world healthcare organisations are being challenged to do more with less resources. In the UK the NHS is trying to find £20 billion in efficiency savings. Can this be done without...
Read moreLean and Operational Excellence
It is a mistake to think of lean as just one of the many tools in the Operational Excellence portfolio. Operational Excellence is really a catch all label for many different “best...
Read moreManaging Visually
Learning to See is the starting point for Learning to Act. By making the facts of any situation clearly visible it is much easier to build agreement on what needs to be done, to create the commitment...
Read moreThe Financial Consequences of Lean
Why is it so hard to see the financial consequences of lean? Failure to answer this dilemma has derailed many lean initiatives. This is not such a problem if top management really understands the...
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