Last month I had a very encouraging surprise — lean is spreading like wild fire across the public sector! What began several years ago in healthcare and defence is now beginning to transform many...
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Management System
Leaning Your Boss
What do top managers need to learn to be able to lead a lean transformation? I get asked this question frequently. The answer is the same at every level of management. It boils down to three key...
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Lean Action Research
Last month I concluded that simply overlaying lean tools and rapid improvement events on an existing management system using traditional change management techniques is unlikely to be sustainable....
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Lean Consulting
Some time ago I worked alongside a team of super sleuths from a large consulting firm who were very skilfully looking for opportunities to cut costs – unnecessary activities and surplus heads...
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Jumping to Solutions
We are all guilty of one of the greatest sins with lean – not having the patience to really understand the problem we are trying to solve and then jumping to a solution that may or may not be the...
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