What do top managers need to learn to be able to lead a lean transformation? I get asked this question frequently. The answer is the same at every level of management. It boils down to three key...
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Lean Action Research
Last month I concluded that simply overlaying lean tools and rapid improvement events on an existing management system using traditional change management techniques is unlikely to be sustainable....
Read moreChanging Gear with Lean
I am convinced that it is a mistake to roll lean out across an organisation using traditional change management techniques. They may work for a while – but beyond a certain point they can become a...
Read moreLean Consulting
Some time ago I worked alongside a team of super sleuths from a large  consulting firm who were very skilfully looking for opportunities to cut costs – unnecessary activities and surplus heads...
Read moreDeveloping Problem Solvers
We traditionally see an organisation as a collection of departments or activities, each managed separately and each separated from the rest by inventories or time buffers between them. Performance is...
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