Healthcare is the next great industry to begin the Lean journey. The existing model in which the hospital doctor acting as a skilled craftsperson effectively manages their own waiting list of...
Read moreDaniel T Jones
Four Curses
I breathed a huge sigh of relief the other day. We found a bookkeeper to manage the accounts for our rapidly growing business! Lizzie, my Operations Director, and I concluded that we were...
Read moreDeveloping Problem Solvers
We traditionally see an organisation as a collection of departments or activities, each managed separately and each separated from the rest by inventories or time buffers between them. Performance is...
Read moreBreaking through to flow
The other day I began a speech to a leading supplier of medical devices by congratulating them on the absolutely level demand for their products from existing users and on the steady growth in the...
Read moreLean Lessons for 2006 – How Toyota’s superior Lean business model produces results
This is the year when Toyota will almost certainly overtake General Motors to become number one in the global car industry, eclipsing what was once the largest industrial enterprise in the world....
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