Lean Summit 2011 - Solving Business Problems

Slide Presentation

PDF file Understanding Government’s Business Problems
Alec Steel and Kevin Summersgill
Process Management Team, National Audit Office

Alec Steel

Alec Steel Alec Steel is an Audit Manager working within the National Audit Office’s (NAO) Cross-government team and is responsible for leading the NAO’s work on process management with government departments. He joined the NAO from the public sector where he led a series of initiatives to design and implement business process change. During his career with the NAO Alec has applied the principles of process management to a number of reports to Parliament including recruitment in central government, a review of a major government department’s continuous improvement programme and an assessment of the maturity of process management in central government.. In addition to his work on process management, Alec’s other work focuses on how Government uses consultants, assures major projects and manages its estate. Outside of the NAO, Alec acts as process management advisor to the board of a major UK charity.

Video Presentation

Kevin Summersgill

Kevin Summersgill Kevin Summersgill is an Audit Manager working within the National Audit Office’s (NAO) Cross-government team and is responsible for leading the NAO’s work on process management with government departments. He joined the NAO from the private sector, where he worked in textile engineering and education. Kevin has applied the principles of process management to a number of reports to Parliament including recruitment across central government, reviews of two major government department’s continuous improvement programmes and an assessment of the maturity of process management in central government. Kevin’s other work with the NAO has focussed on how government assures major projects and assessing change management programmes in government departments and their agencies. Outside of the NAO, Kevin acts as process management advisor to the board of a major UK charity and holds an MSc in Economics.

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