Lean Summit 2011 - Solving Business Problems

Klaus L Petersen

Today I am working as Lean manager. Though the last 3 years there has been created a mobilisation of almost 3200 people, who start to think Lean and think in processes. The tasks that I am responsible for are:

• Rolling out Lean in 8 countries in 3 years.
• Establishing the framework for the roll out.
• Established an academy to train employees, leaders, managers and Lean specialist.
• Setting up structures and follow-up to ensure progress and constant rolling of the implementation.
• Ensuring involvement and sustainability of the Lean work.
• Coaching of managers, leaders and Lean specialists to live the Lean philosophy
• Establishing a culture where KPI and performance management I part of daily work.
• Develop new concepts, models or introduce new Lean tools for constant development of the Lean programme.

Through these 3 years we have achieved amazing results in the central warehouses and in the administration. A big milestone for our Lean program was to win the DI productivity award 2010.

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