Lean Summit 2011 - Solving Business Problems

Tania King

Tania King is a Service Improvement Manager with Calderdale and Huddersfield NHS Foundation Trust (CHFT), a post she has held since November 2005.

Originally an Occupational Therapist Tania spent 17 years working both clinically and managerially as a therapist. An interest in Integrated Care Pathways then prompted a change of career path into this field as a corporate resource. This role then widened into one of Clinical Governance Support Manager.

Involvement in the Emergency Services Collaborative and other Modernisation Agency work lead to a great interest in service improvement within the NHS - so much so that she took on the role of Bed Manager within the Trust for 10 months in order to better understand and manage how patients flow through the hospital.

The Trust was chosen to be involved in a national Pathology Service Improvement pilot in 2005/06 with Tania as project lead. From this came the first contact with the Lean Enterprise Academy and a passionate interest in understanding how lean principles can be implemented in an acute hospital setting.

This association with LEA has grown – CHFT were one of the founder members last year of the Door to Door Club with Tania as lead for the trust.

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