The stage awaits ...

LEAN HEALTHCARE TRANSFORMATION SUMMIT 2009

10th July 2009 - QEII Conference Centre, London, UK

Eight Key Questions

  1. What are the biggest problems in your hospital?

  2. Do most of your patients go through similar diagnostic and treatment steps?

  3. How long does the end-to-end patient journey take – and how long could it take?

  4. What is the demand to get into your hospital – and how long do patients have to wait?

  5. How could you eliminate most of the waiting time within and between departments?

  6. What is the demand to get out of your hospital – how many patients are ready to go or are in the wrong beds?

  7. How could these activities be managed visually to track progress and delays?

  8. Who will take responsibility for transforming the end-to-end patient journeys?

Introduction

The stage awaits ... The result of three years’ action research the book Making Hospitals Work, will be launched at the Summit.

It follows a top management team as they use the scientific method to redesign the key end-to-end patient journeys through their hospital.

The results include eliminating unnecessary waits for patients, a drastic reduction in length of stay, no longer wasting staff time, freeing up emergency and elective capacity and slashing the overtime and agency burden. Focusing on the patient journey and effectively synchronising all the support activities also provides the essential context for delivering higher quality and safer care for patients.

Experienced healthcare leaders from the US and UK will join us to discuss the implications of the widespread adoption of the lean hospital.

Speaker Presentations

The following presentations are available to delegates of the Lean Healthcare Transformation Summit 2009.

Please Note: Some of the presentations are large files and may take some time to open.

Session I - The Next Steps for Lean Healthcare

The breakthrough from RIEs to the Lean Hospital
Daniel Jones, Chairman, Lean Enterprise Academy
PDF file PDF Presentation
Video Video Presentation

Leading the journey to the Lean Hospital: lessons from the USA
John Toussaint, CEO, Thedacare Centre for Healthcare Value, USA
PDF file PDF Presentation
Video Video Presentation

Seeing the end-to-end patient journeys: where are they broken and why?
Marc Baker, Senior Fellow, Lean Enterprise Academy
PDF file PDF Presentation   Large File (2.3mb)  
Video Video Presentation

Session II – What needs to be done?

Key steps to turn the patient journey into an integrated process
Ken Robertson, Acute Services Manager, Emergency Care, Gwent Healthcare NHS Trust
PDF file PDF Presentation
Video Video Presentation

Redesigning support activities in line with demand from the wards
Lisa Smith, National Improvement Lead, NHS Improvement
PDF file PDF Presentation
Video Video Presentation

Redesigning the elective surgical journey
Mr. Peter Lewis, Vascular Surgeon, Chief of Staff of Surgery, Gwent Healthcare NHS Trust
PDF file PDF Presentation
Video Video Presentation

Session III – How are we going to do them?

Learning that sticks: an exercise in how people really learn
Dave Brunt, Senior Fellow, Lean Enterprise Academy
PDF file PDF Presentation
Video Video Presentation

Implementing a future state plan and creating stability with visual management
Ian Taylor, Senior Fellow, Lean Enterprise Academy
PDF file PDF Presentation
Video Video Presentation

Gaining agreement to act: the role of the value stream manager
Maria Purse, Emergency Value Stream Manager, Portsmouth Hospitals NHS Trust
PDF file PDF Presentation
Video Video Presentation

Session IV – Opportunities and Implications

Managing the Lean Hospital: what it takes to engage the whole hospital
David Fillingham, Chief Executive, Royal Bolton Hospital NHS Trust
PDF file PDF Presentation
Video Video Presentation

The impact of the Lean Hospital across the NHS
Prof. Matthew Cooke, Warwick Medical School and Heart of England NHS Trust
PDF file PDF Presentation
Video Video Presentation

Conclusions from the day: an Agenda for Action
Daniel Jones, Chairman, Lean Enterprise Academy
PDF file PDF Presentation
Video Video Presentation

Summit Gallery

LHS 2009

“Excellent structure - all sections built up the overall picture”

LHS 2009

“It works! Brilliant motivating event”

LHS 2009

“That lean is happening and it works”

LHS 2009

“Lean works in hospitals and we can reach our targets with clear communication in a short way”

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