Lean Healthcare Transformation Summit 2009
QEII Conference Centre, London, UK
Friday, 10th July 2009
Eight Key Questions
- What are the biggest problems in your hospital?
- Do most of your patients go through similar diagnostic and treatment steps?
- How long does the end-to-end patient journey take – and how long could it take?
- What is the demand to get into your hospital – and how long do patients have to wait?
- How could you eliminate most of the waiting time within and between departments?
- What is the demand to get out of your hospital – how many patients are ready to go or are in the wrong beds?
- How could these activities be managed visually to track progress and delays?
- Who will take responsibility for transforming the end-to-end patient journeys?
Introduction
Join us for a very different one-day conference where for the first time we will present a practical lean methodology for linking islands of improvement to realise the full potential of lean across a truly lean hospital.
The result of three years’ action research the book Making Hospitals Work, will be launched at the Summit.
It follows a top management team as they use the scientific method to redesign the key end-to-end patient journeys through their hospital.
The results include eliminating unnecessary waits for patients, a drastic reduction in length of stay, no longer wasting staff time, freeing up emergency and elective capacity and slashing the overtime and agency burden. Focusing on the patient journey and effectively synchronising all the support activities also provides the essential context for delivering higher quality and safer care for patients.
Experienced healthcare leaders from the US and UK will join us to discuss the implications of the widespread adoption of the lean hospital.
Speaker Presentations
The following presentations are available to delegates of the Lean Healthcare Transformation Summit 2009.
Please Note: Some of the presentations are large files and may take some time to open.
Session I - The Next Steps for Lean Healthcare
The breakthrough from RIEs to the Lean Hospital
Daniel T Jones, Chairman, Lean Enterprise Academy
PDF Presentation
Video Presentation
Leading the journey to the Lean Hospital: lessons from the USA
John Toussaint, CEO, Thedacare Centre for Healthcare Value, USA
PDF Presentation
Video Presentation
Seeing the end-to-end patient journeys: where are they broken and why?
Marc Baker, Senior Fellow, Lean Enterprise Academy
PDF Presentation Large File (2.3mb)
Video Presentation
Session II – What needs to be done?
Key steps to turn the patient journey into an integrated process
Ken Robertson, Acute Services Manager, Emergency Care, Gwent Healthcare NHS Trust
PDF Presentation
Video Presentation
Redesigning support activities in line with demand from the wards
Lisa Smith, National Improvement Lead, NHS Improvement
PDF Presentation
Video Presentation
Redesigning the elective surgical journey
Mr. Peter Lewis, Vascular Surgeon, Chief of Staff of Surgery, Gwent Healthcare NHS Trust
PDF Presentation
Video Presentation
Session III – How are we going to do them?
Learning that sticks: an exercise in how people really learn
Dave Brunt, Senior Fellow, Lean Enterprise Academy
PDF Presentation
Video Presentation
Implementing a future state plan and creating stability with visual management
Ian Taylor, Senior Fellow, Lean Enterprise Academy
PDF Presentation
Video Presentation
Gaining agreement to act: the role of the value stream manager
Maria Purse, Emergency Value Stream Manager, Portsmouth Hospitals NHS Trust
PDF Presentation
Video Presentation
Session IV – Opportunities and Implications
Managing the Lean Hospital: what it takes to engage the whole hospital
David Fillingham, Chief Executive, Royal Bolton Hospital NHS Trust
PDF Presentation
Video Presentation
The impact of the Lean Hospital across the NHS
Prof. Matthew Cooke, Warwick Medical School and Heart of England NHS Trust
PDF Presentation
Video Presentation
Conclusions from the day: an Agenda for Action
Daniel T Jones, Chairman, Lean Enterprise Academy
PDF Presentation
Video Presentation
