3rd LEAN HEALTHCARE FORUM - October 2006

lean Healthcare Forum The third Lean Healthcare Forum began with progress reports from the pioneering NHS Trusts in Bolton and Wirral. Delegates were then offered a choice of three workshop streams: the first stream, ‘Lean in Hospitals’ showcased the achievements of four very different trusts including Gwent who showed how they realised that early RIE approach had not actually translated into sustained, system-wide operations management. The second focused on the early stages of implementing lean in primary care – including a presentation from East Devon PCT on tackling failure demand for emergency care which highlighted the importance of having someone reponsible for managing the end-to-end process for patients. The third stream was designed for lean experts with sessions on a range of issues from understanding demand to engaging key players to achieve real cultural change.

Presentations

Please note: the following presentations are saved as PDF files - some of the larger files may take several minutes to download.

Morning Sessions

Introduction to the Day
Daniel Jones - Chairman, Lean Enterprise Academy

Lean Results from Bolton
David Fillingham - Chief Executive, Bolton NHS Trust

Lean Results from the Wirral / Green Stream Poster
Carol Makin - Consultant Surgeon & Clinical Director, Wirral Hospital NHS Trust

Mapping the Healthcare System
Kate Silvester
Osprey Coach, Heart of England NHS Foundation Trust

Morning Workshops

Lean in Hospitals - Implementing Lean at Mayday
Ben Gowland - Director of Service Improvement & Quality, Mayday Healthcare NHS Trust

Making King's First Choice for Patients and staff [6.7mb]
(Please Note: Large .PPS file [6.7mb] may take several minutes to load ...)
David Dawson - Deputy Director of Transformation, Kings College Hospital
Karl Douglas - Change Leaders Team, Kings College Hospital

Lean in Primary Care - What's Been Happening?
Ruth Kennedy, Chief Executive of the Improvement Foundation
Dr John Bibby, GP at Shipley Medical Centre
Daniel Jones, Chairman,Lean Enterprise Academy

Lean Expert Group - Where have we got to?
Identifying value streams / Designing flows / Understanding demand /
Controlling variation in quality & cycle time etc.

Afternoon Workshops

Lean in Hospitals - Lean Transformation in Gwent [1.9mb]
Martin Turner - Chief Executive, Gwent Healthcare NHS Trust
David Evans - Service Improvement Leader, Gwent Healthcare NHS Trust
Ken Robertson - Service Improvement Leader, Gwent Healthcare NHS Trust

How we Reduced Turnaround Times ... [2.1mb]
Neil Westwood, Clinical Process Consultant, Hereford Hospitals NHS Trust

Lean in Primary Care - Redesigning the Diabetes Process [3.5mb]
Vinod Patel - Reader in Clinical Skills / Consultant Endocrinologist, Warwick Medical School, George Eliot Hospital NHS Trust

Tackling Failure Demand for Emergency Care
John Keast - Service Improvement & Redesign Manager, East Devon PCT
Beverly Stretton-Brown - Practice Based Commissioning Lead, East Devon PCT

Lean Expert Group - Cultural Change: What is the Process of Engagement?
Engaging Key Players: Tips & Techniques

Plenary Sessions

Walking The Wards
Michael Ballé - Founder & Consultant, Projet Lean Enterprise

Conclusion and Next Steps ....
Daniel Jones - Chairman, Lean Enterprise Academy

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