Ken Robertson
Biography
Ken has extensive experience of the National Health Service, having worked in several large acute hospitals in England and Wales.
He started his career working as a Biomedical Scientist in Pathology Laboratories and was co-author of research papers on coeliac disease, after specialising in Histopathology and Cytology.
He also served for many years on National Advisory Committees, including the Welsh Expert Group on Cervical Cytology.
After managing a Pathology Laboratory of a Welsh NHS Trust for 8 years, Ken moved into General NHS Management and worked at Trust Board level with responsibility for Planning and Operational Management.
He has led major Service Improvement Initiatives throughout his NHS career and, from 2002, developed a keen interest & experience in applying Lean Thinking to processes in healthcare. Early work achieved significant improvements in service areas such as I.T. and Telephony Services as well as waiting time reductions in clinical areas.
More recently his work has been focussed on end to end processes (patient journeys) and Value Stream Development in Medicine and Surgery.