Marc Baker
Senior Fellow, Lean Enterprise Academy
Marc, who holds a degree in Process Engineering, is a Chartered Engineer and holds an MBA from Cardiff Business School, started his lean journey as a Process Engineer during the start-up and validation of a new pharmaceutical facility, where he first began applying lean concepts and principles in a regulated industry.
He led various Engineering organisations in Research & Development and Operations in a Johnson & Johnson company. He then became Head of Process Excellence (Umbrella term for Lean Thinking and Six Sigma)
This is where Marc and Ian Taylor first joined forces 2000.
While working together at J&J, Marc and Ian developed a robust, standardised and scientific approach to both applying and de-mystifying lean thinking. The company has enjoyed substantial increases in sales per employee, market share and profit margins through its application of Lean Thinking and Six Sigma.
Working at J&J also provided Marc and Ian the opportunity to work with its customers in the healthcare industry, where they began their first experiments in the application of lean to healthcare processes.
Since leaving J&J Ian and Marc have spent the last five years working both with the Lean Enterprise Academy and as Interim Line Managers specialising in large Health Trusts in Acute and Community settings in addition to operationalising Integrated Care Pathways across multiple organisations.
Marc and Ian are the authors of LEA’s latest publication, the book ‘Making Hospitals Work’ which both, seeks to de-mystify lean thinking and explains their approach to the application of lean in healthcare.
Dave Brunt
Senior Fellow, Lean Enterprise Academy
David Brunt is Senior Faculty Member at the Lean Enterprise Academy. The academy is dedicated to pushing forward the frontiers of lean thinking and helping others with its implementation. He is the co-author of “Creating Lean Dealers – The lean route to satisfied customers, productive employees and profitable retailers.”
David helps firms making a lean transformation. He conducts public workshops at the Lean Enterprise Academy and develops and delivers bespoke in-house workshops for firms. In addition David mentors firms making a lean transformation. He has walked and mapped over 300 value streams in both manufacturing and service sectors in businesses such as steel production, vehicle and component assembly, FMCG, retailing and banking and financial services.
David has written a number of reports and publications including “Supply Chain Management And The British Metals Industry” for The Metals Industry Competitive Enterprise (MICE) and the books “Manufacturing Operations and Supply Chain Management – The Lean Approach” with David Taylor (2001) and “Creating Lean Dealers – the lean route to satisfied customers, productive employees and profitable retailers” with John Kiff (2007.)
David’s career started in the automotive industry at Rolls-Royce Motor Cars where he held a number of roles in the fields of Purchasing, Supplier Development, Quality and Customer Service.
He holds a Masters in Business Administration specialising in Supply Chain Management from Cardiff Business School.
Ken Robertson
Senior Fellow, Lean Enterprise Academy
Ken has extensive experience of the National Health Service, having worked in several large acute hospitals in England and Wales.
He started his career working as a Biomedical Scientist in Pathology Laboratories and was co-author of research papers on coeliac disease, after specialising in Histopathology and Cytology.
He also served for many years on National Advisory Committees, including the Welsh Expert Group on Cervical Cytology.
After managing a Pathology Laboratory of a Welsh NHS Trust for 8 years, Ken moved into General NHS Management and worked at Trust Board level with responsibility for Planning and Operational Management.
He has led major Service Improvement Initiatives throughout his NHS career and, from 2002, developed a keen interest & experience in applying Lean Thinking to processes in healthcare. Early work achieved significant improvements in service areas such as I.T. and Telephony Services as well as waiting time reductions in clinical areas.
More recently his work has been focussed on end to end processes (patient journeys) and Value Stream Development in Medicine and Surgery.
Ian Taylor
Senior Fellow, Lean Enterprise Academy
A qualified Production Engineer with considerable experience in Operational Management, Ian started his lean journey whilst managing Operations within the highly competitive Tier One, Automotive Industry supplying the likes of Toyota, Ford and General Motors. Assisting Tier Two businesses (the organisation’s own suppliers) in making their own successful Lean transformations became a major part of his role.
More recently Ian worked as a Value Stream Manager in a Johnson & Johnson company. This is where Ian and Marc Baker first joined forces 2000.
While working together at J&J, Marc and Ian developed a robust, standardised and scientific approach to both applying and de-mystifying lean thinking. The company has enjoyed substantial increases in sales per employee, market share and profit margins through its application of Lean Thinking and Six Sigma.
Working at J&J also provided Marc and Ian the opportunity to work with its customers in the healthcare industry, where they began their first experiments in the application of lean to healthcare processes.
Since leaving J&J Ian and Marc have spent the last five years working both with the Lean Enterprise Academy and as Interim Line Managers specialising in large Health Trusts in Acute and Community settings in addition to operationalising Integrated Care Pathways across multiple organisations.
Marc and Ian are the authors of LEA’s latest publication, the book ‘Making Hospitals Work’ which both seeks to de-mystify lean thinking and explains their approach to the application of lean in healthcare.
How to do it
About Us
The Lean Enterprise Academy is a non-profit Academy established to develop knowledge of Lean Thinking and its implementation and to disseminate this knowledge through publications and workshops.
Contact us
Enquiries: info@leanuk.org
Orders: orders@leanuk.org
Telephone
Enquiries: 01600 890590
Fax: 01600 890540
Address
The Old Vicarage
Goodrich
Ross-on-Wye
Herefordshire
HR9 6JE