Lean Summit 2009 - Lean Healthcare Transformation Summit
10th July 2009 QEII Conference Centre, London, UK
Eight Key Questions
- What are the biggest problems in your hospital?
- Do most of your patients go through similar diagnostic and treatment steps?
- How long does the end-to-end patient journey take – and how long could it take?
- What is the demand to get into your hospital – and how long do patients have to wait?
- How could you eliminate most of the waiting time within and between departments?
- What is the demand to get out of your hospital – how many patients are ready to go or are in the wrong beds?
- How could these activities be managed visually to track progress and delays?
- Who will take responsibility for transforming the end-to-end patient journeys?
The result of three years’ action research the book Making Hospitals Work, will be launched at the Summit.
It follows a top management team as they use the scientific method to redesign the key end-to-end patient journeys through their hospital.
The results include eliminating unnecessary waits for patients, a drastic reduction in length of stay, no longer wasting staff time, freeing up emergency and elective capacity and slashing the overtime and agency burden. Focusing on the patient journey and effectively synchronising all the support activities also provides the essential context for delivering higher quality and safer care for patients.
Experienced healthcare leaders from the US and UK will join us to discuss the implications of the widespread adoption of thelean hospital.
View more events here
Friday 10 July
SESSION 1 - THE NEXT STEPS FOR LEAN HEALTHCARE
The Breakthrough from RIE's to the Lean Hospital
Leading the journey to the Lean Hospital: lessons from the USA
John Toussaint - CEO emeritus, ThedaCare
Seeing the end-to-end patient journeys: where are they broken and why?
Marc Baker - Lean Coach, Lean Enterprise Academy Limited
SESSION 2 - WHAT NEEDS TO BE DONE?
Key steps to turn the patient journey into an integrated process
Ken Robertson - Acute Services Manager, Emergency Care, Gwent Healthcare NHS Trust
Redesigning support activities in line with demand from the wards
Lisa Smith - National Improvement Lead, NHS Improvement
Redesigning the elective surgical journey
Dr Peter Lewis - Vascular Surgeon, Chief of Staff of Surgery, Gwent Healthcare NHS Trust
SESSION 3 - HOW ARE WE GOING TO DO THEM?
Learning that sticks: an exercise in how people really learn
Dave Brunt - Chief Executive, Lean Enterprise Academy Limited
Implementing a future state plan and creating stability with visual management
Ian Taylor - Lean Coach, Lean Enterprise Academy Limited
Gaining agreement to act: the role of the value stream manager
Maria Purse - Emergency Value Stream Manager, Portsmouth Hospitals NHS Trust
SESSION 4 - OPPORTUNITIES AND IMPLICATIONS
Managing the Lean Hospital: what it takes to engage the whole hospital
David Fillingham - Chief Executive, Royal Bolton Hospitals NHS Trust
The impact of the Lean Hospital across the NHS
Prof. Matthew Cooke - Warwick Medical School and Heart of England NHS Trust, Professor of Clinical Systems Design, WMS & Deputy Medical Director
Conclusions from the day: an agenda for action