Lean Summit 2005 - The Frontiers of Lean Summit

31st October - 2nd November 2005 Stratford Moat House Hotel, Stratford-upon-Avon, UK

Frontiers of Lean Summit 2005

This was the event that took lean into consumption and service delivery, launched Jim Womack andDaniel Jones’ new book Lean Solutions and illustrated how to manage lean transformations in a range of organisations from production to healthcare.

On the first day the 240 delegates from 25 different countries saw Jim Womack and Daniel Jones show how we all manage the consumption in our daily lives and how it is a frustrating activity. Their new mapping technique showed how to define value better by mapping both consumption and provision together so that consumers’ problems could be solved by managing not just individual products and services but by providing a basket of them as a ‘solution’. Then, in a selection of breakout discussion groups led by LEA faculty, delegates explored the implications of what they had heard by means of illustrations from various sectors including car servicing, call centres and retailing.

The second day showed delegates how they might manage lean transformations in their own organisations beginning with a method for breaking out of batch mentality into flow thinking, followed in turn by the experiences of what does and does not work in implementing lean shared by lean practitioners with decades of lean learning behind them. The afternoon was given over to another series of breakouts this time in the form of facilitated discussions on managing transformations in a range of sectors. The final plenary then reflected on the learning from the summit and addressed the question: ‘where next for lean?’

The key word from all the feedback received was that the event was an inspiration to push forward the frontiers of lean into every activity of the economy.



  • Day 1
  • Day 2
  • Workshops
  • Day 1

    Monday 31 October

    CREATING LEAN SOLUTIONS

    LEAN CONSUMPTION MEETS LEAN PROVISION

    Daniel Jones - Chairman, Lean Enterprise Academy Limited

     

    Ricardo Lopes - Groupo Fernando Simao, Portugal

     

    DESIGNING PROVISION TO SOLVE CONSUMER PROBLEMS

    Don't Waste My Time

    Jim Womack - Lean Enterprise Institute, USA

    Solve My Problem Completely

    Daniel Jones - Chairman, Lean Enterprise Academy Limited

     

    Get me Exactly What I Want

    Daniel Jones - Chairman, Lean Enterprise Academy Limited 

     

    Solve My Problem When I Want

    Jim Womack - Lean Enterprise Institute, USA

     

    Get Me the Solution I Really Want

    Jim Womack - Lean Enterprise Institute, USA

     

    BREAKOUT DISCUSSIONS - EXPLORING THE IMPLICATIONS

    Mapping Consumption and Provision to Save Time and Money

    Dave Brunt - LEA, John Kiff - ICDP, Pedro Simao and Ricardo Lopes - GFS

    How Discovering Customer Purpose Redefines Lean Service

    Stephen Parry - Fujitsu Services and David Clift - British Telecom

    Marryuing Lean Replenishment with Lean Convenience Retailing

    Daniel Jones - LEA and Graham Booth - ECR

    Customisation and the Logic of Location

    Jim Womack - LEI, Brendan Mulligan - NuSewCo, and Guy Parsons - LEI

  • Day 2

    Tuesday 01 November

    MANAGING LEAN TRANSFORMATIONS

    BREAKING THROUGH TO FLOW

    Breaking Through to Flow

    Ian Glenday LEA and Rick Sather - Kimberley Clark Corp.

    A Winning Team

    Alan Richard - The Wrigley Company, UK

    MANAGING YOUR LEAN TRANSFORMATION

    Lean Frontier

    Freddy Ballé - Excellence Systems Group, France

     

    Postcard from the Lean Edge

    David Ben-Tovim - Flinders Medical Centre, Australia

     

    FACILITATED DISCUSSIONS - MANAGING YOUR LEAN TRANSFORMATION

    Lean Transformation in Production and Supply Chains 

    Ian Glenday - LEA and Pat Lancaster - Lantech Inc, USA

    Lean Transformation in Production and Supply Chains 

    Guy Parsons - LEI and Freddy Ballé - Excellence Systems Group, France

    Lean Transformation in Retail and Supply Chains 

    Daniel Jones - LEA

    Lean Transformation in Service Organisations

    Stephen Parry - Fujitsu Services

    Lean Transformation in Healthcare 

    James Womack - LEI and David Ben-Tovim - Flinders Medical Centre, Australia

    CLOSING PLENARY SESSION - WHAT NEXT FOR LEAN?

    Discussion and Summary of the lessons from this Summit 

    Daniel Jones - Lean Enterprise Academy Limited, UK

    Lessons from Lean developments across the World 

    James Womack - Lean Enterprise Institute, USA

    Implications for the future of the Lean movement 

    Daniel Jones - Lean Enterprise Academy Limited, UK

  • Workshops

    Wednesday 02 November

    LEAN ACTION WORKSHOPS

    The Strategic Implications of "Breaking Through to Flow" 

    Ian Glenday - Lean Enterprise Academy Limited, UK

    Using "The Gold Mine" to manage your Lean Transformation 

    Michael Ballé - Projet Lean Enterprise, France

    Mapping Consumption and Redesigning Provision Systems 

    Daniel Jones and Dave Brunt - Lean Enterprise Academy Limited, UK

    Designing Organisations from Customer Purpose 

    Stephen Parry - Fujitsu Services

    Lean Deployment Sessions

    The Lean Enterprise Academy can arrange policy deployment sessions for company teams who want to digest the lessons from this Summit together, and to plan their next steps, with advice and input from Daniel Jones, Ian Glenday and Dave Brunt.