Lean Forum - 4th Lean Healthcare Forum

9th October 2007 National Motorcycle Museum, Solihull, UK

The well-received fourth Lean Healthcare Forum responded to a need among lean healthcare practitioners for a day of peer-group discussion about progress and issues, in some cases the discussion was initiated by the A3 poster summaries of their projects which some delegates had brought along.

After a practical, but inspirational, talk on how to get started and move forward by the CEO of the Gwent NHS Trust, delegates viewed a very thought-provoking video talk by John Shook on what Toyota can teach us about lean leadership. The subsequent discussion workshops were at three levels. The first showed how to create basic stability and safety using standard work methods, with memorable examples of the consequences of lack of stability from Portsmouth and Gwent hospitals. The second session was all about how to make flow happen with the Portsmouth team being quizzed about how they were reducing the time from GP referral to non-invasive diagnostics from 31 weeks to 5 weeks. The final session discussed how to plan, manage and audit a lean transformation across a hospital.



  • Presentations
  • Tuesday 09 October

    OPENING PLENARY: TAKING THE NEXT STEPS TO LEAN

    Lessons from the first Global Lean Healthcare Summit

    Daniel Jones - Chairman, Lean Enterprise Academy

     

    Getting Started and Moving Forward: Lessons from Gwent

    Andrew Cottom - Deputy Chief Executive & Finance Director, Gwent NHS Trust

     

    What Toyota can teach us about Lean Leadership? (video talk)

    John Shook - Senior Advisor, Lean Enterprise Institute, USA

    DISCUSSION WORKSHOPS

    Creating Basic Stability and Safety

    How to create and sustain standard, visual and error free working across every ward, lab and theatre? 
    How frequent replenishment of supplies to wards can enable standard work?

    Sarah Courtney - Modern Matron, Portsmouth NHS Trust 
    Ian Taylor - Process Excellence Leader, Gwent NHS Trust 
    Michael Ballé - Senior Advisor, Lean Institute France

     

    Making Flow Happen

    How to distinguish, schedule and manage different diagnostic, treatment and support pathways through hospitals and beyond? How to unblock the material flows within hospitals?

    Angela Watson - Portsmouth NHS Trust 
    Neil Robinson - A&E Consultant, Salisbury NHS Trust 
    David Brunt - Senior Fellow, Lean Enterprise Academy 
    Ken Robertson - Process Excellence Leader, Gwent NHS Trust 
    Val DuFeu - Matron of Cardiology, Portsmouth NHS Trust

     

    Managing a Lean Transformation

    How to plan, manage and audit a successful multi-year lean transformation across a hospital and beyond? How redesigning internal materials flows can unlock big savings in purchasing supplies?

    Deborah Hutchison - Head of Redevelopment Project, HR & Clinical Design, Portsmouth NHS Trust 
    Marc Baker - Head of Service Improvement, Gwent NHS Trust and Senior Fellow, Lean Enterprise Academy 
    Martin Turner - Chief Executive, Gwent NHS Trust

     

    CLOSING PLENARY: LOOKING AHEAD

    Planning to Seize the Lean Opportunities

    Marc Baker - Head of Service Improvement, Gwent NHS Trust and Senior Fellow, Lean Enterprise Academy

    Summary and Conclusions

    Daniel Jones - Chairman, Lean Enterprise Academy