Service

Click on the Lean articles belows to find out more about how Lean Thinking and Practice is being applied within the Service industry and for relevant events and workshops.

Visit our Lean Book Store to view publications on Lean in Service here

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Save the Date: UK Lean Summit 24th & 25th October 2019

Since we organised our first UK Lean Summit way back in 1997, we've always tried to push the frontiers of Lean Thinking - both in terms of lean research and lean practice. For 2019 we've partnered with The Learning Trust in order to bring a Summit linking the world of business with learning.

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Lean Leadership Workshops in Dublin, 2018

The Lean Enterprise Academy have teamed up with Dublin City University and EIURA (European Industry University Research Association) to bring a series of public Lean Workshops to Ireland. They will be held in Dublin at the DCU Campus during the week of 5th March 2018.

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The Lean Strategy

Lean for Leaders - The Lean Strategy

Over the years many of us have come to the conclusion that if we continue to see Lean through traditional management thinking we will only get traditional results. We have all seen and been part of initially promising consultant-led Lean programmes for arms-length leaders which fail to deliver ...

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Grasping The Situation Using The Lean Transformation Framework Workshop Description Lean Enterprise Academy International Lean Workshops

Learn the principles, tools and techniques to make a step change in business performance

The Lean Enterprise Academy (L.E.A), UK are collaborating with the Lean Enterprise Institute (L.E.I), USA to bring Manchester a series of 8 workshops between 27-29 March 2016. Over 3 Days we are offering workshops that provide the foundations to implement a successful Lean transformation, with cru

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UK Lean Summit 2016 Learning Lean Lean Learning Keynote Speakers And Logos

UK Lean Summit 2016 - How can we learn Lean?

The theme for our UK Lean Summit 2016 is Lean Learning, Learning Lean. Learning is fundamental to a successful Lean transformation. So join our Chairman Daniel Jones, and his co-author Jim Womack plus Art Smalley, author of “Creating Level Pull” and co-author of “Understanding A3 Thinking”

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Learning Lean, Lean Learning - Desert Island Lean Articles

Back in January 2015 I wrote a short article about my favourite Lean books. In the style of “Desert Island Discs”, the radio programme broadcast on BBC Radio 4, I selected the Lean books I’d take to be cast away on a desert island.

Are you being served? Learning to See Lean right in front of you

Lean Thinkers love to observe work – work that often goes un-noticed by everyone else! I’ve recently returned from our annual summer vacation. Inspired by the implementation of Lean at the 365 café, a chain of 55 bakeries and coffee shops in Barcelona


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