Service

Click on the Lean articles belows to find out more about how Lean Thinking and Practice is being applied within the Service industry and for relevant events and workshops.

Visit our Lean Book Store to view publications on Lean in Service here

UK Lean Summit 2016 Learning Lean Lean Learning Keynote Speakers And Logos

UK Lean Summit 2016 - How can we learn Lean?

The theme for our UK Lean Summit 2016 is Lean Learning, Learning Lean. Learning is fundamental to a successful Lean transformation. So join our Chairman Daniel Jones, and his co-author Jim Womack plus Art Smalley, author of “Creating Level Pull” and co-author of “Understanding A3 Thinking”

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Lean Learning Learning Lean Desert Island Lean Articles

Learning Lean, Lean Learning - Desert Island Lean Articles

Back in January 2015 I wrote a short article about my favourite Lean books. In the style of “Desert Island Discs”, the radio programme broadcast on BBC Radio 4, I selected the Lean books I’d take to be cast away on a desert island.

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Are You Being Served Learning To See Lean Right In Front Of You 365 Cafe

Are you being served? Learning to See Lean right in front of you

Lean Thinkers love to observe work – work that often goes un-noticed by everyone else! I’ve recently returned from our annual summer vacation. Inspired by the implementation of Lean at the 365 café, a chain of 55 bakeries and coffee shops in Barcelona

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Learning Lean by Problem Solving Art Smalley Picture

Learning Lean by Solving Problems

Learning is fundamental to a successful Lean transformation. It should be both embedded into any Lean implementation (process) and be part of the outcomes (results). The theme for our 2016 Lean Summit is Lean Learning, Learning Lean.

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Company Logos UK Lean Summit 2016 Learning Lean Lean Learning

UK Lean Summit 2016: Learning Lean, Lean Learning - REGISTRATION NOW OPEN

The theme for our UK Lean Summit 2016 is Lean Learning, Learning Lean. Learning is fundamental to a successful Lean transformation. It should be both embedded into any Lean implementation (process) and be part of the outcomes (results.)

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Terry O’Donoghue: from Toyota to car dealerships

Planet Lean profiles Terry O’Donoghue, COO of South Africa car dealerships chain Halfway Toyota and one of the speakers at last year’s UK Lean Summit.

Building the Fit Organisation

In preparation for our 2015 UK Lean Summit – Developing the Capability to Improve the Work I’ve been reading Dan Markovitz’s new book “Building the fit organization” which arrived in our office a couple of weeks ago.


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