Service

Click on the Lean articles belows to find out more about how Lean Thinking and Practice is being applied within the Service industry and for relevant events and workshops.

Visit our Lean Book Store to view publications on Lean in Service here

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Lean Supply Chains & Risk

Ensuring the safety of people during the Corona Virus is the most important issue, but it is also affecting business. Yesterday JCB, the UK maker of yellow diggers, announced it is cutting production and working hours at its UK factories as it faces component shortages from China.

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Which way are you going?

Reflections from our Learning Event

This article first appeared on Planet Lean in June 2019 to help explain the reason for holding an event where educationalists and industry professionals could learn from one another on the subject of Lean Thinking. Post the event, there are a few reflections to share on our discussions.

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Samba

Good Practice Makes Perfect

This article first appeared on Planet Lean at the end of November 2019. As Roberto Priolo and I watched one of Rio de Janeiro's famous samba schools practice we discussed the parallels between learning and implementing Lean Thinking and attaining a good level of musical ability.

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Lean Learning and Capability Development

Of the five dimensions John Shook identified in the Lean Transformation Framework capability development is probably the least understood and researched. We’ve posed two questions to explore this further.

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UK Lean Summit 2015 Lean Transformation Developing The Capability To Improve The Work Photos From The Event 38

First Global Learning Lean Summit

Lean Thinking is a learning system. Join us at our 2019 event to learn how the best companies are using lean to develop learning and capability for customer value and continuous improvement.

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Save the Date: UK Lean Summit 24th & 25th October 2019

Since we organised our first UK Lean Summit way back in 1997, we've always tried to push the frontiers of Lean Thinking - both in terms of lean research and lean practice. For 2019 we've partnered with The Learning Trust in order to bring a Summit linking the world of business with learning.

Lean Leadership Workshops in Dublin, 2018

The Lean Enterprise Academy have teamed up with Dublin City University and EIURA (European Industry University Research Association) to bring a series of public Lean Workshops to Ireland. They will be held in Dublin at the DCU Campus during the week of 5th March 2018.


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